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Higgins et al., 1991 - Google Patents

Understanding and assessing service quality in health maintenance organizations

Higgins et al., 1991

Document ID
15539095214845548458
Author
Higgins L
Ferguson J
Winston W
Publication year
Publication venue
Health Marketing Quarterly

External Links

Snippet

Health maintenance organizations (HMO's) have been on of the major innovations in providing healthcare. However, as the HMO enjoyed success as an alternative delivery system, competition among individual HMO's intensified. As a result, the 1990's will require …
Continue reading at www.tandfonline.com (other versions)

Classifications

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