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Heijstek et al., 2006 - Google Patents

Measuring the adoption of software processes

Heijstek et al., 2006

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Document ID
14759633267510130504
Author
Heijstek A
van Vliet H
Publication year
Publication venue
Proceedings of the 3rd Software Measurement European Forum

External Links

Snippet

Often the work of a process working group is deemed ready when a new process is documented and placed somewhere on the intranet. Experience in process improvement however shows that at this point you have just passed milestone 1, and you still have 90% of …
Continue reading at www.researchgate.net (PDF) (other versions)

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