Al-Mashari, 2003 - Google Patents
A process change-oriented model for ERP applicationAl-Mashari, 2003
View PDF- Document ID
- 14212996112971803272
- Author
- Al-Mashari M
- Publication year
- Publication venue
- International Journal of Human-computer interaction
External Links
Snippet
Though the application of enterprise resource planning (ERP) systems has become widespread, many organizational experiences have shown that resulting outcomes fall short of expectations. Best-practice experiences, however, have proven that effective application …
- 238000000034 method 0 title abstract description 91
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