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Al-Mashari, 2003 - Google Patents

A process change-oriented model for ERP application

Al-Mashari, 2003

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Document ID
14212996112971803272
Author
Al-Mashari M
Publication year
Publication venue
International Journal of Human-computer interaction

External Links

Snippet

Though the application of enterprise resource planning (ERP) systems has become widespread, many organizational experiences have shown that resulting outcomes fall short of expectations. Best-practice experiences, however, have proven that effective application …
Continue reading at scholar.archive.org (PDF) (other versions)

Classifications

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