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Johanning, 2023 - Google Patents

The Process Organization of IT: Which IT Processes and Structures Does a Modern and Lean IT Organization of the Future Need?

Johanning, 2023

Document ID
14142963950682720742
Author
Johanning V
Publication year
Publication venue
Organization and Management of IT: The New Role of IT and the CIO in Digital Transformation

External Links

Snippet

The Process Organization of IT: Which IT Processes and Structures Does a Modern and Lean IT Organization of the Future Need? | SpringerLink Skip to main content Advertisement Springer Nature Link Account Menu Find a journal Publish with us Track your research Search …
Continue reading at link.springer.com (other versions)

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