Kumar et al., 2012 - Google Patents
Statistical methods in customer relationship managementKumar et al., 2012
- Document ID
- 13834914347035796427
- Author
- Kumar V
- Petersen J
- Publication year
External Links
Snippet
Statistical Methods in Customer Relationship Management focuses on the quantitative and modeling aspects of customer management strategies that lead to future firm profitability, with emphasis on developing an understanding of Customer Relationship Management …
- 238000007619 statistical method 0 title abstract description 10
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