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Brendah, 2018 - Google Patents

Mobile Banking Strategy and Performance of KCB Limited Kericho County, Kenya

Brendah, 2018

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Document ID
1268939776784645831
Author
Brendah M
Publication year
Publication venue
Kenyatta University

External Links

Snippet

Banking institutions encounter a lot of problems ranging from debt crises to exponentially increasing rivalry in the market which affects their performance significantly. Currently, customers of financial institutions are well informed and have all the information regarding …
Continue reading at ir-library.ku.ac.ke (PDF) (other versions)

Classifications

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    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
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