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Kim, 2003 - Google Patents

A multidimensional and hierarchical model of integrated service quality for the Internet golf stores

Kim, 2003

Document ID
1234909709246733432
Author
Kim J
Publication year

External Links

Snippet

Due to severe competition and sophisticated consumer expectations relating to integrated service quality in the Internet golf store business, it is important not only to understand how consumers evaluate integrated service processes, but also to identify the critical sub-factors …
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Classifications

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