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Agrawal et al., 2018 - Google Patents

Prediction of online perceived service quality using spider monkey optimisation

Agrawal et al., 2018

View PDF
Document ID
12016048193012402566
Author
Agrawal V
Bhakar S
Rana P
Tiwari D
Publication year
Publication venue
World Review of Science, Technology and Sustainable Development

External Links

Snippet

With the evolution of technology, the attention of customers for the shopping has triggered to online platforms in a way that can never be thought of thus, giving a huge competition to the traditional methods but with this there arises a case of doubt in the perceived service quality …
Continue reading at www.academia.edu (PDF) (other versions)

Classifications

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    • G06Q30/00Commerce, e.g. shopping or e-commerce
    • G06Q30/02Marketing, e.g. market research and analysis, surveying, promotions, advertising, buyer profiling, customer management or rewards; Price estimation or determination
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    • G06Q30/00Commerce, e.g. shopping or e-commerce
    • G06Q30/02Marketing, e.g. market research and analysis, surveying, promotions, advertising, buyer profiling, customer management or rewards; Price estimation or determination
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    • G06Q30/00Commerce, e.g. shopping or e-commerce
    • G06Q30/02Marketing, e.g. market research and analysis, surveying, promotions, advertising, buyer profiling, customer management or rewards; Price estimation or determination
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    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management, e.g. organising, planning, scheduling or allocating time, human or machine resources; Enterprise planning; Organisational models
    • G06Q10/063Operations research or analysis
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    • G06Q30/00Commerce, e.g. shopping or e-commerce
    • G06Q30/02Marketing, e.g. market research and analysis, surveying, promotions, advertising, buyer profiling, customer management or rewards; Price estimation or determination
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    • G06Q30/00Commerce, e.g. shopping or e-commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping
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    • G06COMPUTING; CALCULATING; COUNTING
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    • G06Q30/00Commerce, e.g. shopping or e-commerce
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    • G06Q10/105Human resources
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    • GPHYSICS
    • G06COMPUTING; CALCULATING; COUNTING
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    • G06Q50/00Systems or methods specially adapted for a specific business sector, e.g. utilities or tourism
    • G06Q50/01Social networking
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    • G06COMPUTING; CALCULATING; COUNTING
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