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Arora et al., 2021 - Google Patents

Comparative Analysis of Banks in Terms of Service Quality

Arora et al., 2021

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Document ID
11164046198972267515
Author
Arora M
Mehta M
Publication year
Publication venue
Innovations in Information and Communication Technologies (IICT-2020) Proceedings of International Conference on ICRIHE-2020, Delhi, India: IICT-2020

External Links

Snippet

In India, banking sectors is facing a dynamic challenge regarding the base of customer base and its satisfaction. Quality in service or service is considered to be an important asset which helps in evaluation of customer satisfaction. Getting customer satisfaction can serve as a …
Continue reading at www.researchgate.net (PDF) (other versions)

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