Xiao, 2016 - Google Patents
Managing E-commerce platform quality and its performance implication: a multiple-group structural model comparisonXiao, 2016
View PDF- Document ID
- 10451049983327146601
- Author
- Xiao Q
- Publication year
- Publication venue
- Journal of Internet Commerce
External Links
Snippet
This study develops a comprehensive e-service quality measure of e-commerce platforms as intermediaries, which considers both the functionality of the website itself and the performance assessment of independent sellers. The study further investigates the joint …
- 238000004458 analytical method 0 abstract description 13
Classifications
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