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Hammerschmidt et al. - Google Patents

Combining Customer Metrics: The Customer Value-Customer Equity-Framework

Hammerschmidt et al.

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Document ID
10095537004974946906
Author
Hammerschmidt M
Donnevert T

External Links

Snippet

A company's online marketing investments play a pivotal role for building and maintaining relationship. Over the past years online marketing investments have in average increase by 35% per year (BVDW 2010). Websites are the critical interface between a buyer and a seller …
Continue reading at www.researchgate.net (PDF) (other versions)

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