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M. Passonneau, 2013 - Google Patents

Library assessment activities: Using ISO 11620 to review the assessment data of academic libraries in North America

M. Passonneau, 2013

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Document ID
8606096028593642485
Author
M. Passonneau S
Publication year
Publication venue
Performance Measurement and Metrics

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Purpose–The balanced scorecard is gaining momentum as an assessment framework for academic libraries in North America. The purpose of this paper is to examine locally designed assessments available on Association of Research Libraries (ARL) members' web …
Continue reading at www.researchgate.net (PDF) (other versions)

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