Bastien et al., 1983 - Google Patents
Traffic Service Position System No. 1B: Long‐Range Planning ToolsBastien et al., 1983
- Document ID
- 8184917415292787328
- Author
- Bastien P
- Wycherley B
- Publication year
- Publication venue
- Bell System Technical Journal
External Links
Snippet
This article describes the issues involved in operator services planning and the structure of the computer tools developed to address these issues. The approach to long‐range planning of operator services networks is very flexible, and the availability of the Traffic …
- 238000000034 method 0 abstract description 6
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
- H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services, time announcement
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/64—Distributing or queueing
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13532—Indexing scheme relating to selecting arrangements in general and for multiplex systems mobile networks
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/22—Supervisory, monitoring, management, i.e. operation, administration, maintenance or testing arrangements
- H04M3/24—Supervisory, monitoring, management, i.e. operation, administration, maintenance or testing arrangements with provision for checking the normal operation
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
- H04Q2213/13103—Memory
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING; COUNTING
- G06Q—DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management, e.g. organising, planning, scheduling or allocating time, human or machine resources; Enterprise planning; Organisational models
- G06Q10/063—Operations research or analysis
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
Similar Documents
Publication | Publication Date | Title |
---|---|---|
US6226374B1 (en) | Capacity provisioning for AIN | |
Thatcher | The politics of telecommunications: National institutions, convergence, and change in Britain and France | |
EP0606353B1 (en) | Congestion tuning of telecommunications networks | |
CN100355262C (en) | Call center operating method and device | |
Balakrishnan et al. | A decomposition algorithm for local access telecommunications network expansion planning | |
US6333979B1 (en) | Method and apparatus for assigning incoming communications to communications processing centers | |
US6421434B1 (en) | System for the marketing of telecommunications traffic capacity | |
CA2206165C (en) | Routing in a communication network | |
US6628622B1 (en) | SS7 network planning tool | |
US6668056B2 (en) | System and method for modeling resources for calls centered in a public switch telephone network | |
US6584189B1 (en) | Call routing data management | |
US5887156A (en) | Evolution planning in a wireless network | |
US6421435B1 (en) | SS7 network planning tool | |
Bastien et al. | Traffic Service Position System No. 1B: Long‐Range Planning Tools | |
McGarty | Wireless Access to the Local Loop | |
CN100433843C (en) | Attaching region position register system | |
Guido et al. | Workforce management (WFM) issues | |
CN100512482C (en) | Realizing method for estimating public telephone exchange network performance | |
Dawson et al. | Operations research at Bell Laboratories through the 1970s: Part I | |
KR100664840B1 (en) | Intelligent network service signal network design method and device | |
Lawton | Telecommunications Moderization: Issues and Approaches for Regulators | |
Combot et al. | The introduction of digital switching to the local network | |
KR20010060955A (en) | Trunk traffic forecast and design system for Public Switched Telephone Network(PSTN) and method thereof | |
Mansurov et al. | Development of Intelligent Call Service Center on NGN Networks | |
Kostić-Ljubisavljević et al. | An Implementation of Adaptable Bottom–up Model for Calculation Interconnection Costs |