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Shen et al., 2007 - Google Patents

Customer behavior modeling in revenue management and auctions: A review and new research opportunities

Shen et al., 2007

Document ID
7047519359715313238
Author
Shen Z
Su X
Publication year
Publication venue
Production and operations management

External Links

Snippet

Customer behavior modeling has been gaining increasing attention in the operations management community. In this paper we review current models of customer behavior in the revenue management and auction literatures and suggest several future research …
Continue reading at onlinelibrary.wiley.com (other versions)

Classifications

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    • G06Q30/00Commerce, e.g. shopping or e-commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/08Auctions, matching or brokerage
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    • G06Q10/00Administration; Management
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