Baker et al., 2013 - Google Patents
You want insurance with that; Using behavioral economics to protect consumers from add-on insurance productsBaker et al., 2013
View PDF- Document ID
- 6610364973566345354
- Author
- Baker T
- Siegelman P
- Publication year
- Publication venue
- Conn. Ins. LJ
External Links
Snippet
Informed observers of insurance markets have long marveled at the high prices charged for a wide variety of low value insurance products sold as" add-ons" to consumers buying other products and services. Examples include the extended warranties sold with electronics and …
- 230000003542 behavioural 0 title description 75
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