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Dařena et al., 2014 - Google Patents

Clients' freely written assessment as the source of automatically mined opinions

Dařena et al., 2014

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Document ID
5895118941987978633
Author
Dařena F
Žižka J
Přichystal J
Publication year
Publication venue
Procedia Economics and Finance

External Links

Snippet

Measuring the quality of products or services, a challenging task is to reveal clients' satisfaction or sentiment. As people have many opportunities to express their opinions using various on-line channels (eg, discussions, microblogs, social networks), the question is …
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Classifications

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