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Honey, 1994 - Google Patents

An investigation of TQM programs and ISO 9000 certification

Honey, 1994

Document ID
5675002320776844226
Author
Honey S
Publication year

External Links

Snippet

The purposes of this study were to determine the utilization rate of businesses using a TQM and/or ISO 9000 program, levels of satisfaction with TQM and/or ISO 9000, and various perceptions regarding TQM implementation and ISO 9000 certification. In order to conduct …
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Classifications

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