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Canadi et al., 2011 - Google Patents

Virtualisation of customer cards with 2D codes

Canadi et al., 2011

Document ID
5192402223410824298
Author
Canadi M
Höpken W
Fuchs M
Publication year
Publication venue
Information and Communication Technologies in Tourism 2011

External Links

Snippet

Customer loyalty is one of the most important strategies in managing customer relationships and customer cards are an important mean of customer relationship management. Especially in tourism diversity of collaborating retailers and high investments for hardware …
Continue reading at link.springer.com (other versions)

Classifications

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    • G06Q30/00Commerce, e.g. shopping or e-commerce
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    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/38Payment protocols; Details thereof
    • G06Q20/40Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
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    • G06Q50/00Systems or methods specially adapted for a specific business sector, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/20Education
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    • G06Q50/00Systems or methods specially adapted for a specific business sector, e.g. utilities or tourism
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    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/30Payment architectures, schemes or protocols characterised by the use of specific devices
    • G06Q20/34Payment architectures, schemes or protocols characterised by the use of specific devices using cards, e.g. integrated circuit [IC] cards or magnetic cards
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    • G06Q10/00Administration; Management
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    • GPHYSICS
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