Haig, 2001 - Google Patents
E-mail essentials: how to make the most of e-communicationHaig, 2001
- Document ID
- 5027869520322815901
- Author
- Haig M
- Publication year
External Links
Snippet
A guide to email, offering jargon-free advice for a non-technical audience. Matt Haig looks at every aspect of using email as a communication tool, including: email basics; internal and external email; email management; the email anatomy; email netiquette; Spam (and how to …
- 238000004891 communication 0 title abstract description 30
Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING; COUNTING
- G06Q—DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation, e.g. computer aided management of electronic mail or groupware; Time management, e.g. calendars, reminders, meetings or time accounting
- G06Q10/107—Computer aided management of electronic mail
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/54—Store-and-forward switching systems
- H04L12/58—Message switching systems, e.g. electronic mail systems
- H04L12/585—Message switching systems, e.g. electronic mail systems with filtering and selective blocking capabilities
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/54—Store-and-forward switching systems
- H04L12/58—Message switching systems, e.g. electronic mail systems
- H04L12/5885—Message switching systems, e.g. electronic mail systems with provisions for tracking the progress of a message
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/54—Store-and-forward switching systems
- H04L12/58—Message switching systems, e.g. electronic mail systems
- H04L12/5825—Message adaptation based on network or terminal capabilities
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/54—Store-and-forward switching systems
- H04L12/58—Message switching systems, e.g. electronic mail systems
- H04L12/5855—Message switching systems, e.g. electronic mail systems with selective forwarding
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/54—Store-and-forward switching systems
- H04L12/58—Message switching systems, e.g. electronic mail systems
- H04L12/589—Message switching systems, e.g. electronic mail systems unified messaging, e.g. interactions between instant messaging [IM], e-mail or other types of messages such as Converged IP Messaging [CPM]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—Arrangements for user-to-user messaging in packet-switching networks, e.g. e-mail or instant messages
- H04L51/12—Arrangements for user-to-user messaging in packet-switching networks, e.g. e-mail or instant messages with filtering and selective blocking capabilities
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—Arrangements for user-to-user messaging in packet-switching networks, e.g. e-mail or instant messages
- H04L51/14—Arrangements for user-to-user messaging in packet-switching networks, e.g. e-mail or instant messages with selective forwarding
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—Arrangements for user-to-user messaging in packet-switching networks, e.g. e-mail or instant messages
- H04L51/28—Details regarding addressing issues
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—Arrangements for user-to-user messaging in packet-switching networks, e.g. e-mail or instant messages
- H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
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- G—PHYSICS
- G06—COMPUTING; CALCULATING; COUNTING
- G06Q—DATA PROCESSING SYSTEMS OR METHODS, SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL, SUPERVISORY OR FORECASTING PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce, e.g. shopping or e-commerce
- G06Q30/02—Marketing, e.g. market research and analysis, surveying, promotions, advertising, buyer profiling, customer management or rewards; Price estimation or determination
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—Arrangements for user-to-user messaging in packet-switching networks, e.g. e-mail or instant messages
- H04L51/06—Message adaptation based on network or terminal capabilities
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—Arrangements for user-to-user messaging in packet-switching networks, e.g. e-mail or instant messages
- H04L51/38—Arrangements for user-to-user messaging in packet-switching networks, e.g. e-mail or instant messages in combination with wireless systems
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—Arrangements for user-to-user messaging in packet-switching networks, e.g. e-mail or instant messages
- H04L51/18—Messages including commands or codes to be executed either at an intermediate node or at the recipient to perform message-related actions
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—Arrangements for user-to-user messaging in packet-switching networks, e.g. e-mail or instant messages
- H04L51/26—Prioritized messaging
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network-specific arrangements or communication protocols supporting networked applications
- H04L67/24—Presence management
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/14—Network architectures or network communication protocols for network security for detecting or protecting against malicious traffic
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- G—PHYSICS
- G06—COMPUTING; CALCULATING; COUNTING
- G06F—ELECTRICAL DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
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