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Hinks et al., 1999 - Google Patents

The creation of a management‐by‐variance tool for facilities management performance assessment

Hinks et al., 1999

Document ID
4657083394755223746
Author
Hinks J
McNay P
Publication year
Publication venue
Facilities

External Links

Snippet

The need to establish key performance indicators for facilities management (FM) is well recognised. However, difficulties in establishing universally‐accepted definitions of the FM function and its management process continue to confound the identification and application …
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Classifications

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