Geiger et al., 2017 - Google Patents
Customer acceptance of tradable service contractsGeiger et al., 2017
- Document ID
- 451479656350757688
- Author
- Geiger I
- Kluckert M
- Kleinaltenkamp M
- Publication year
- Publication venue
- Journal of Business Economics
External Links
Snippet
Abstract Service providers from various industries design and sell, using retail channels, tradable service contracts (TSC). These are vouchers for predetermined services which can be claimed at a later time. TSCs promise to broaden service providers' reach and increase …
- 238000004458 analytical method 0 abstract description 15
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