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Esteves et al., 2006 - Google Patents

Organizational and technological critical success factors behavior along the ERP implementation phases

Esteves et al., 2006

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Document ID
4016847824174130532
Author
Esteves J
Pastor J
Publication year
Publication venue
Enterprise information systems VI

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This paper analyzes the evolution of organizational and technological critical success factors along the ERP implementation phases. The identification of factors leading to success or failure of ERP systems is an issue of increasing importance, since the number of …
Continue reading at www.researchgate.net (PDF) (other versions)

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