I wrote this text for my own learning process. But it’s my hope that this document puts embeddings in a business and engineering context so that others including engineers, PMs, students, and anyone looking to learn more about fundamentals finds it useful.

As HCI is applied in increasingly diverse contexts, it is im- portant to consider situations in which computational or in- formation technologies may be less appropriate. This pa- per presents a series of questions that can help researchers, designers, and practitioners articulate a technology’s appro- priateness or inappropriateness. Use of these questions is demonstrated via examples from the literature. The paper concludes with specific arguments for improving the conduct of HCI. This paper provides a means for understanding and articulating the limits of HCI technologies, an important but heretofore under-explored contribution to the field.

a brief academic paper that reviews the situations where automation ends up producing more work for humans, rather than less – posits that this is sort of the norm, because automation almost always adds a layer (or two) of complexity and abstraction on to a problem space. While not directly written about AI (this is from 1983) I feel it is a solid foundation from which to build discussion (in the negative) on AI in modern system.