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leafoAdmin

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A member registered Feb 26, 2013 · View creator page →

Creator of

Recent community posts

Admin

I just double checked, there’s nothing in our database to suggest any lost comments. Sorry, not sure what you saw.

Can you explain what you mean when the “page suddenly glitched.” Did you ever see an error message?

Admin

Thanks for the report. Closing this thread.

Admin

Please don’t create new topics for the same discussion. Thanks

Admin

I don’t see any active pending posts in your comments category on our backend. You sure you didn’t get them all?

Admin (1 edit)

If you don’t want to wait for auto-moderation, you are the moderator of your own game’s community. You can approve comments here: https://itch.io/category/5918499/pending-posts

This page can be found on your game’s edit page > More > Edit Comments > Pending Posts

Admin

Try to upload your game directly to itch.io instead of using external links.

Admin

Very cool!

Admin

We didn’t make any changes to revoking download keys. Once someone gets their access based on your configuration, then they will continue to have it indefinitely. We do not re-check their membership status, we only check it at grant time.

Pinned ReplyAdmin

We deployed the update to day to enhance the Patreon integration, please try it out and if you encounter any issues leave a comment in that thread: https://itch.io/t/6525951/enhanced-patreon-integration-tier-based-grants

Admin (5 edits)

Today we are launching our rebuilt Patreon integration, which allows project owners to automatically grant access to their itch.io pages to patrons who link their Patreon account. Part of this update is migrating to Patreon’s V2 API, so if you encounter any issues please leave a comment in this thread!

Our original implementation was built around setting a minimum pledge threshold, but unfortunately this created a lot of issues for people who use different currencies or are granted access in different ways. We’ve kept the minimum pledge threshold as a legacy option, but we’ve added two new ways to grant access to an itch.io page from a Patreon pledge.

New access settings

  • Any paid membership - Anyone subscribed to a paid tier on your campaign gets access.

  • Specific tiers - Pick one or more Patreon tiers that a patron must have to grant access.

  • Minimum pledge amount - The old behavior, kept around for projects that already used it.

If you’ve already configured Patreon access on your page, then it’ll continue to function the same way, but you can go into your settings and refine how access is granted if desired.

Better membership checking

Access decisions now run on Patreon’s current API and look at the tiers a patron is entitled to, instead of trying to match a pledge amount.

  • Gifted memberships now work - If someone was gifted a membership to your campaign, they’re entitled to a tier even though they never paid anything themselves.

  • Cancelled but still paid through - A patron who cancels but is still inside their paid period keeps the access they paid for until it actually lapses.

  • Free tiers are now supported - You can now grant access to those who have free tiers when selecting specific tiers.

  • No more currency rejections - Tier-based access doesn’t compare amounts across currencies, avoiding previous linking issues due to currency differences.

Setting it up

Head to your project’s edit page and find the Patreon access in the Distribute tab. Connect your campaign if you haven’t already, pick how you want access granted. You may need to refresh your campaigns if tiers are not visible.

screenshot of patreon access settings

Enjoy

Admin

Got a link to the game page where you’re having an issue? What browser are you on?

Admin

Issue should be resolved now, closing out this thread. Thanks

Admin

We just deployed a change for Firefox today, as it seems the separate Window is no longer required. It’s still required for Safari

Admin

Your account has been reviewed, closing out this form thread.

Admin

Your account has been reviewed, closing out this thread.

Admin

Unfortunately, at this time, NSFW tagged content that accepts payments is not being indexed. There are no other restrictions on your account from what I can see. https://itch.io/t/5149036/reindexing-adult-nsfw-content

Looking over your page briefly, though, I feel like perhaps the NSFW classification you applied isn’t appropriate. So if you remove the sensitive content warning, then your page will be eligible for indexing.

Admin

Your account has been reviewed, closing the thread.

Admin

Please try not to pile into other people’s topics with your own issue, thanks.

Admin

Should be taken care of, closing out the thread.

Pinned ReplyAdmin

You will have to wait for staff to review your account and payout. Please avoid creating topics here, as we require all payout communication to go through our support system. If you have any information that may help our team’s review you can provide it in the ticket.

Thanks

Admin

I’m not sure what part of the site you’re referring to and what you’re trying to accomplish.

Admin

If you’re going to post something like this then you NEED to mark your page as NSFW.

Thanks

Admin

Yes all the features are there, but in order to edit any existing pending bundle you will have to reset participation to have access to the new split sliders and to enable the “prune” setting for the bundle.

Note that if a bundle has already been published previously it’s not possible to prune it, so you can’t use the tools to edit a bundle that has already been live.

Admin (2 edits)

You have a restriction on your account due to rating fraud (creating fake accounts to boost your games rating).

Seems like you are still doing it to this day despite our warning to you a while back.

Contact support if you wish to submit an appeal, revealing everything you know, otherwise you’re permanently deindexed.

Admin (7 edits)

Over 10 years ago we introduced “Co-op” bundles as a way for developers to self-organize bundles of content across multiple accounts with custom revenue sharing.

Since then we’ve hosted thousands of bundles, including the biggest bundles ever hosted.

Our bundle creation tool was originally designed to give the least possible surprises to participants. Once created, a bundle was locked and participants could only approve or deny. If any changes needed to be made an itch.io admin would need to be involved or the bundle would have to be recreated. This process was not designed for the wide range of sizes that bundles on itch.io can be, so today we’re launching our revamped bundle creation tools.

We hope you enjoy this update and I’m looking forward to all the new bundles to come.

Screenshot of the new split picker

Editing Updates

  • Bundle drafts are now fully editable - Hosts can now fully edit all parts of the bundle’s content while in draft mode assuming no participants have approved it yet. No longer do you need to recreate a bundle if you forgot to add someone, or if you need to modify the splits. You can now work on your draft bundles to get them into the right state before sending them off to your participants to approve.
  • The bundle split picker has been completely rebuilt - Gone is the very clunky whole number percentage slider. Bundle splits are now done by ratio, and can be accurate up to 2 decimal places. You can easily ensure that everyone’s portion is set to exactly what you want it to be, no matter how large the bundle is.
  • Projects can be imported directly from jam or collection URLs - You can paste in the URL of a jam or collection to copy over all the contained projects. This feature perfectly complements our recommendation to use Jams as a means of having a bundle with open submissions. Run your jam, moderate the submissions, then paste in the jam link on the bundle creation page to get your bundle created.
  • Project order can be explicitly specified - You can drag and drop the order of projects contained in the bundle when editing to ensure you get the desired presentation on your publicly facing bundle page.

Advanced Hosting tools

Too often we’ve seen someone assemble an impressive bundle, but at the last minute, one of the participants just isn’t responding. In our old system, the entire bundle would have had to be remade. That sucks. We’ve got some advanced tools to help hosts of larger bundles avoid no-shows ruining the entire bundle.

  • Up to 15% of projects in a bundle can now be pruned if it will enable the bundle to become publish ready - Remove any participants that aren’t responding if they don’t make up a significant portion of your bundle. This is an opt-in field for bundle hosts. Participants are shown a notice about this when approving.
  • It’s now possible to reset the participation of a partially approved bundle - If things aren’t going according to plan and a large percentage of participants just aren’t approving, you can now reset the participation of everyone so that you can edit the bundle’s contents and then send out the approval link again.

Other nice things

The bundle analytics page displays daily/weekly views graph. Additionally, on the top of the analytics page, you’ll find the total views your bundle has received.

Enjoy!

Admin

Try to upload your game directly to itchio, you can use the itch app to do larger files than the browser: https://itch.io/updates/pushing-builds-with-butler-is-now-in-the-itch-app

Admin

Your account has been reviewed and is eligible for indexing.

Admin

Your page has been reviewed and is eligible for indexing.

Admin

You spammed your game into a bunch of jams. Don’t do that, you will be banned from indexing https://itch.io/docs/creators/quality-guidelines#game-jams/do-not-add-your-game-to-unrelated-jams-for-promotion

Admin

I still see new Payoneer accounts being linked daily. Perhaps it redirected to the wrong screen but your account still got connected? Please report back if you figure it out