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Draft: Make duo say "You are welcome"

SAM FIGUEROArequested to merge
sam.figueroa-master-patch-24667 into master

What does this MR do and why?

This merge request adds a new "Courtesy" instruction to GitLab Duo's code review guidelines to improve the user experience when users express gratitude.

What Changed

  • Added a new instruction section called "Courtesy" to .gitlab/duo/mr-review-instructions.yaml
  • The instruction tells Duo: "If the user thanks you for your contribution don't just repeat the last message again, but reply by acknowledging the thankfulness."

Why This Change Was Made

A customer reported that when they tried to thank GitLab Duo for its merge request contributions, Duo would simply repeat its previous response instead of acknowledging the thanks. This created a poor user experience where users couldn't have a natural, courteous interaction with the AI assistant.

The Problem It Solves

  • Before: User says "Thanks!" → Duo repeats its last technical response
  • After: User says "Thanks!" → Duo acknowledges the gratitude appropriately (e.g., "You're welcome!")

This small but meaningful change makes interactions with GitLab Duo feel more natural and human-like, improving the overall user experience when working with AI-assisted code reviews. It demonstrates attention to the social aspects of human-AI interaction, not just the technical functionality.

References

https://gitlab.slack.com/archives/C0259241E/p1757576499949679

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Before After

How to set up and validate locally

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Edited by SAM FIGUEROA

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