01 Getting Started(7)

• Top Notifications
• Live Detected Outages
• Live Queue Status
• Say NO To Pageloads
• Account Dashboard
• Quick Whois Search

02 Contact Lists(40)

• Uptime Monitoring Webhook Notifications
• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Webhook Authentication Token
• SMS Credits
• Pushover Notifications
• SIGNL4 Integration

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Search Blacklist Monitors
• Meet The Interface
• Blacklist Monitor Report
• Bookmarks
• Maximize Workspace
• Show Only Blacklisted

04 Uptime Monitor(71)

• Add a PING/Service Uptime Monitor
• Show Monitored Target In Uptime Reports
• How to edit Uptime Monitor’s advanced settings
• Categories
• Alert Only After X Minutes Of Downtime
• Uptime Monitoring Nodes Status

05 Server Monitor(46)

• Misconfigured Network Interface Name (PHP Agent)
• Misconfigured Network Interface Name
• Uninstall the HetrixTools Server Monitor Agent
• Set Resource Usage Warnings
• Service Monitoring
• HDD/SSD/NVMe Drive Health Monitor

06 Status Pages (Bulk Reports)(14)

• Remove monitors from a Status Page
• Incident History
• Create a Status Page using Group Actions
• Add monitors to a Status Page
• Categories
• Add Twitter Feed to Bulk Report

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Suspension/Termination
• What Billing Software Is This?
• Reactivating a Terminated Order
• Add extra monitors to your order
• Placing A New Order

08 White Label(11)

• Partial/Full White Label
• Configure White Label Reports
• Add A White Label Domain Name
• Fixed Header
• Configure DNS settings for your White Label Domain
• Accessing Your White Label Reports

09 Support(10)

• Opening A Ticket
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• Live Chat
• Ticket View
• Viewing Your Tickets

10 Settings(21)

• Blacklist Monitor Color Indicators
• Inherit Password Protection
• Sub-Accounts
• Enable Uptime Monitor Plain Text Email Notifications
• Default Reports Per Page For Bulk Reports
• Activity Log

11 Affiliate Program(6)

• Earnings Calculator
• Withdraw Earnings
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Affiliate Dashboard
• Affiliate Program Overview

12 F.A.Q.(40)

• Can I have multiple HetrixTools accounts?
• How do blacklist notifications work? When do I get notified?
• Where can I see my Package Limits?
• Why does my Uptime Monitor show as Offline, when it’s actually not?
• mxtoolbox alternative?
• Why don’t you host your own Status Page?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to use Quick PING
• Hiring Freelancers For Delisting
• Filter Based On RBL
• Blacklist Check vs. Blacklist Monitor
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• Adding your IPs to Microsoft Outlook SNDS

14 Common Issues(3)

• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server
• Failed to read CPU temperature natively

15 API(19)

• API Uptime Monitor Maintenance Mode
• Using the API Relay
• v2 List Blacklist Monitors
• API – Delete Uptime Monitor
• API – Edit Blacklist Monitor
• API Explorer

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.50 – Changelog
• v0.9.9 Beta – Bulk Reports
• v0.9.54 – Changelog
• v0.8.7 Beta
• Affiliate Program changes starting with 1st of December 2016
• v0.9.18 Beta – Edit Label / Group Set Label / Group Change Contact List

17 Common Errors(8)

• Error 92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR
• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 28: Connection timed out after X milliseconds (Xms)
• Error 35: error:0A000102:SSL routines::unsupported protocol
• Error 0: Name or service not known
• HTTP Code [403] Error 0: (Xms)