01 Getting Started(7)

• Live Detected Outages
• Free Accounts Inactivity
• Quick Whois Search
• Live Queue Status
• Top Notifications
• Account Dashboard

02 Contact Lists(40)

• Hide the monitored target (for Uptime Monitoring) from your Slack, Discord, Mattermost, and RocketChat notifications
• Pushover Notifications
• How to ping a User or Role in your Discord notifications
• Remove entry from Contact List
• Google Chat Integration
• PushBullet Notifications

03 Blacklist Monitor(63)

• 03.01 RBL Info(15)

• Search Blacklist Monitors
• Blacklist Monitor Report
• Blacklist Monitors Actions
• What is the difference between API Calls and API Checks?
• Meet The Interface
• Export as Text

04 Uptime Monitor(71)

• Filter Uptime Monitors
• Uptime Monitors Actions
• How to whitelist our Uptime Monitoring Nodes in CSF
• Copy Settings
• How to order Categories
• Location Fail Log

05 Server Monitor(46)

• Debug Mode – Windows Agent
• Server Monitor Color Indicators
• Server Monitor Agent Settings
• Multiple Disks Support
• Server Monitoring Agent – Install Templates
• Install the macOS Server Monitoring Agent

06 Status Pages (Bulk Reports)(14)

• Add an announcement to your Status Page
• Embed Status Page On WHMCS Network Status
• Create a Status Page using Group Actions
• How to order Categories
• Add monitors to a Status Page
• Delete a Status Page

07 Billing(24)

• Creating and Canceling Stripe Subscriptions
• Upgrade your plan
• Cancel Order / Downgrade to the Free plan
• Pay via Stripe using your debit or credit card
• The Basic Package
• Your Orders/Services

08 White Label(11)

• Configure White Label Reports
• Embed White Label Status Pages and Reports
• Configure DNS settings for your White Label Domain
• White Label is not package exclusive
• How to set up a White Label Domain or Subdomain
• Fixed Header

09 Support(10)

• We Need Your Feedback
• Live Chat
• Difference between ‘not ideal’ and ‘critical’ RAID health warnings
• In-House Support
• Disable Bulk Report Title
• Ticket View

10 Settings(21)

• Sub-Account – Switch Account
• Filter Monitors Based on Recent Changes
• Sub-Accounts Access Levels
• Uptime percentage calculation
• Default Reports Per Page For Bulk Reports
• Show monitor labels in your Blacklist Reports

11 Affiliate Program(6)

• Affiliate Program Overview
• Earnings Calculator
• What Affiliate Program Is This?
• Earn Extra Monitors By Referring New Users
• Withdraw Earnings
• Affiliate Dashboard

12 F.A.Q.(40)

• How to remove a monitored Service from multiple servers?
• Why should I blacklist check & blacklist monitor my IPs?
• Why isn’t a Heartbeat monitor as reliable as other types of Uptime Monitors?
• Do you offer free trials?
• My blacklist monitors check-up time is too much apart. What to do?
• How can I remove or edit the label of multiple monitors at once?

13 Best Practice(28)

• 13.01 Blacklist Monitor(13)

• 13.02 Uptime Monitor(13)

• How to fill in your Company Info
• How to create a beautiful Uptime Status page
• This is how we use our own platform when performing non-impacting planned maintenance on our infrastructure
• The importance of ordering your monitors list
• Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)
• Filter Based On RBL

14 Common Issues(3)

• Failed to read CPU temperature natively
• Disabling the ‘Reboot Required’ warning icons
• Server Monitoring Agent not sending data from an ArchLinux server

15 API(19)

• Blacklist Check API
• v2 List Blacklist Monitors
• Blacklist Check Credits (also known as API Checks)
• API – Add Blacklist Monitor
• Understanding API Limits
• v2 Set Bulk Report Announcement

16 Announcements(178)

• 16.01 Incidents(57)

• 16.02 Network Changes(15)

• v0.9.73 – New Server Monitor Alerts
• v0.9.2 Beta
• v0.9.29 Beta – Uptime Monitor Weekly/Monthly Reports
• v0.9.62 – Changelog
• v0.9.41 – Introducing SMS Notifications & SMS Credits
• Changes to SMART test warnings and Group Actions

17 Common Errors(8)

• Error 35: error:0A000152:SSL routines::unsafe legacy renegotiation disabled
• Error 7: Failed to connect to <target>: Connection refused
• Error 35: error:0A000102:SSL routines::unsupported protocol
• HTTP Code [403] Error 0: (Xms)
• Error 0: Name or service not known
• Error 28: Connection timed out after X milliseconds (Xms)