Fran – a mental wellbeing app for people in tech

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  Bot conversation with a junior developer

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  Bot conversation with a senior tech

Inspiration

Fran is a chatbot application for mental wellbeing in tech. A proof-of-concept made with Vertex AI Agent Builder, I combined real-world testimonials from the target group to draft realistic utterances, then taught a chatbot to respond using my past training and practice as a volunteer mental health crisis responder. When Roy is feeling insecure, Fran sensitively guides Roy to figure out – for himself – how to find relief to his own situation. But when Roy is having a good day and feeling confident, their two roles are reversed.

What it does

Conversations to improve mental resilience

How we built it

Lots of user research. Vertex AI Agent Builder, Dialogflow Messenger

Challenges we ran into

It was tricky getting the bot not to talk like a cheery assistant, not to give advice, not appear to want to to assist with literal problems. Agent Builder was not as easy to use as Vertex Studio, especially when providing examples :-(

What's next for Fran – a mental wellbeing app for people in tech

Better training, use more examples. User testing.

Built With

• css3
• html5
• vertexai-agent-builder