You can find us at 2200 North Lamar St. Dallas, TX 75202.
There are public parking lots directly behind the venue. You may purchase parking for your event here.
Valet parking services are currently only available to Foundation Room members.
The following bag policy is in place: Bags up to 12” x 6” x 12” are allowed in the venue. All bags will be searched prior to entry. Bags that are not clear will be subject to additional search.
The box office at House of Blues is only open on show days two hours prior to doors opening, but you can browse and purchase our events here or on www.livenation.com.
Tickets are available online on our website by clicking here or at LiveNation.com. You can also purchase tickets in person at the Box Office which is only open on show nights two hours prior to doors opening.
For an all-ages show, guests of all ages are welcome with an admission ticket. Children age 12 and under must be accompanied by an adult.
Age restricted shows will be notated when purchasing tickets. Please review or inquire about any age restrictions prior to purchasing tickets
Absolutely! As long as there are still VIP areas available. If you are interested in upgrading your tickets on the day of the event, click here.
If you are already at the venue, please stop by the Box Office or ask any staff member for assistance.
The Music Hall has a main floor that is General Admission Standing Room Only for most shows unless otherwise noted when purchasing your tickets. We are built for dancing and rocking out! That means there is no seat to go along with your ticket. However, we also have a balcony that offers reserved seating for most shows. If available, this option will be shown when purchasing your tickets.
For those of you looking to upgrade your experience, we do have some VIP Seating options including balcony seating & VIP upgrades for table seating on the main floor. For more information regarding these VIP areas, please contact us here.
No, we unfortunately do not allow re-entry into any shows.
Will call tickets can be picked up on day of show at the Box Office. Box Office opens 2 hours prior to door times. You will need a valid photo ID and the credit card used for purchase.
If you are trying to pick up your tickets in advance, please call the Box Office at 214-978-2583.
Tickets for cancelled shows can be refunded at the point of purchase.
If you purchased tickets online through LiveNation.com or Ticketmaster.com, your refund will automatically be processed in about 30 days.
We encourage you to review our safety and security information below prior to arriving at the venue.
We reserve the right to refuse entry to anyone. If you see something that concerns you, please say something to our management or Security so we can ensure the best experience possible
Restricted Items:
(Keep in mind priority number 1 is to HAVE FUN! Just please do it without the items listed below)
Zero Tolerance For Drug Use or Possession
The use or possession of any illegal drugs will not be tolerated anywhere inside or outside the venue. Security personnel and narcotics officers will be working and enforcing all drug related laws. Do not bring any illegal substances to the event as violators will be prosecuted to the fullest extent of the law. If you are found impaired at the door, security will not allow you to enter the venue. Event staff reserves the right to refuse entry to anyone. Please come with a smile and be prepared to enjoy a fun filled night of music and dancing.
Safety and Medical
Live Nation is dedicated to providing a safe environment. Public and private security will be present throughout the entire event. The Security Staff will be available to assist your needs including any medical requests.
For an upscale dining selection prior to your show, join us in Foundation Room for dinner and drinks. To make reservations or to view the menu, click here or by calling us at 214-978-4868.
We also have a variety of food & beverage options available for purchase, including local craft beers, tasty bites and a full bar available during shows in our Music Hall.
With Foundation Room VIP Club at House of Blues, you have the ultimate key to the House for total entertainment and nightlife. First priority for concert tickets, premium perks from entry to encore, member-only events and access to electric nightlife in Foundation Room.
Check out some of the exclusive VIP Club benefits:
For more information on how to become a member click here!
Make our House, your HOUSE! Our incredible space is the perfect location to host your next corporate event, private concert, social gathering, wedding, reception or private dinner.
For more information, please call us at 214-978-4827 or click here.
If you had so much fun that you lost something during your time with us, please email HOBDallasInfo@LiveNation.com to inquire about your lost item.
We’re cashless! All concession, bar and ticket sales, once in the venue, will only accept credit or debit cards and/or mobile pay (such as Apple Pay or Google Pay). Cashless payments are encouraged for ticket purchases at the box office. Cash to card conversion will be available inside the venue, dollar for dollar, without any service fees.
House of Blues Dallas strives to ensure that all our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know.
Ticketing - ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all our accessible tickets are available through www.livenation.com. Look for the logo on the Find Tickets page to view all available accessible seats. Accessible seating does occasionally sell out online. We have very limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.
Unexpected Needs - If you have had an injury or illness that prevents you from using the original seat you purchased, we strongly recommend going through www.livenation.com to exchange all tickets for accessible seating. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
Interpreter Requests - If you will need an interpreter for an event, please give us at least 30 days notice to secure. Guests that request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for HOBDallasInfo@LiveNation.com to arrange for an interpreter for your visit.
Hearing Assistance - Guests that require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 days notice. We can be reached at HOBDallasInfo@LiveNation.com.
Service Animals - Service animals are permitted inside the venue during events, but the venue reserves the right to deny emotional support animals and the right to verify the animal's trained purpose. Only registered working animals are permitted. House of Blues Dallas requires, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents them from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.
Accommodations - All venue bathrooms, concession stands, and merchandise stands are accessible.
Cameras will be permitted as long as they don't have a detachable lens and/or a detachable flash.
No Continuous video recording equipment. Such as camcorders or GoPro style recording devices will be permitted.
No Selfie Sticks or Ring Light for phones will be permitted to not obstruct views from other fans.
Media Passes will only be issued to vetted and credentialed media outlets. Personal requests will not be approved.
House of Blues gift cards can be used in-venue at Gear Shops, Restaurant/Bar, and Music Hall for food and beverages, but not for ticket purchases. This card does not permit entry to any club's Music Hall, concert performances, Foundation Room® or backstage. This card may not be used in connection with any marketing, advertising or premotion activities without the prior written approval of House of Blues and may not be sold other than through. House of Blues authorized channels. House of Blues reserves the right to cancel this card if it believes the card was obtained through fraudulent or unauthorized means. Unused card balances are not transferable. This card cannot be redeemed for cash or credit unless required by law. This card cannot be replaced if lost or stolen and House of Blues is not responsible for any damage or loss resulting from unauthorized use. For information on your card balance, please call 1-866-901-8523. It you have any questions, please email us at support@hob.com.