Company activity

Updated 10 hours ago

This page gives you a detailed overview of how Ding has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: March 2015.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Trustpilot has no recent records of Ding asking their customers to review them.

Review sources

Where reviews have come from for the past 12 months

Organic

168

Verified

0

Invited

0

Redirected

24


Total reviews from the past 12 months

192

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Ding got its reviews in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

New reviews by star rating

How many new reviews (distributed by star rating) Ding got each month in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

Reply behavior

How Ding replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 24 hours or less.

  • Has replied to 98% of their negative reviews.

Ding’s flagging activity

How frequently Ding flagged their reviews in the past 12 months

What's a flagged review?

  • Ding may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Ding selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Ding flagged 38 of their reviews a total of 41 times.
  • 76% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

0

0%

2-star

0

0%

1-star

38

100%

* Data doesn’t include the 1 flagged review that Trustpilot is currently investigating.

What happened to the 38 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

29

Reviews removed from trustpilot.com

9

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Ding

29

Reviewer resolved the breach of Trustpilot's guidelines

0

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

9

Reviewer didn't resolve the breach of Trustpilot's guidelines

0