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Braze

All Systems Operational

Global Services Operational
Braze.com ? Operational
Braze Support Services ? Operational
Braze Learning Operational
Global Messaging Channels ? Operational
Email ? Operational
SMS ? Operational
In-App Messaging ? Operational
WhatsApp ? Operational
Push Notifications - iOS ? Operational
Push Notifications - Android ? Operational
Content Cards ? Operational
US 01 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
Cloud Data-Ingestion (CDI) ? Operational
US 02 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
Cloud Data-Ingestion (CDI) ? Operational
US 03 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
Cloud Data-Ingestion (CDI) ? Operational
US 04 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
Cloud Data-Ingestion (CDI) ? Operational
US 05 Cluster ? Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
Rest APIs Operational
Outbound Messaging Operational
Currents Operational
Cloud Data-Ingestion (CDI) ? Operational
US 06 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
Cloud Data-Ingestion (CDI) ? Operational
US 07 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
Cloud Data-Ingestion (CDI) ? Operational
US 08 Cluster ? Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
Rest APIs Operational
Outbound Messaging Operational
Currents Operational
Cloud Data-Ingestion (CDI) ? Operational
US 10 Cluster Operational
Dashboard Operational
SDK Data Collection Operational
Data Processing Operational
REST APIs Operational
Outbound Messaging Operational
Currents Operational
Cloud Data-Ingestion (CDI) Operational
EU 01 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
Cloud Data-Ingestion (CDI) ? Operational
EU 02 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
Cloud Data-Ingestion (CDI) ? Operational
AU 01 Cluster ? Operational
Dashboard ? Operational
SDK Data Collection ? Operational
Data Processing ? Operational
REST APIs ? Operational
Outbound Messaging ? Operational
Currents ? Operational
Cloud Data-Ingestion (CDI) ? Operational
ID 01 Cluster Operational
Dashboard Operational
SDK API Operational
Data Processing Operational
REST APIs Operational
Outbound Messaging Operational
Currents Operational
Cloud Data-Ingestion (CDI) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 7, 2025

No incidents reported today.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025
EU02 Dashboard errors
Resolved - Braze Engineers identified a Dashboard configuration error that was deployed at 15:50 ET, preventing navigation and logins on EU02. At 16:04 ET, the errant configuration change was reverted, and a redeploy was executed.

During this window, EU02 customers experienced issues navigating and accessing the Dashboard. All other services remained functional, all REST and SDK API requests were processed, campaign and canvas execution continued to function. No messages were dropped.
Nov 4, 16:00 EST
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

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