Journal tags: quotes

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UX Londoners

A bunch of the UX London speakers have been saying very nice things about the event over on LinkedIn. I’m going to quote a few of them for my future self to look at when I’m freaking out about curating the next event…

Valentina D’Efilippo:

Still buzzing … UX London smashed all expectations!

Huge shoutout to Jeremy Keith and the entire Clearleft team for their tireless efforts in making this event truly special. Three days packed with inspiration, insights, and true gems – I left feeling inspired, grateful, and already looking forward to next year’s event!

Eleni Beveratou:

Huge thanks to my fellow speakers for the inspiring talks, and to the team at Clearleft (Jeremy Keith, Louise Ash, and so many more!) for putting together such a brilliant event.

Videha Sharma:

I’ve loved learning and sharing this week! Feeling super inspired and looking forward to building new friendships!

Carolina Greno:

Last week in UX London I got to witness event planning mastery, I was in awe. Things ran smoothly and people were united under a premise: to share knowledge and build community.

This doesn’t happen by chance, it’s the mastery that pros like Jeremy and Louise bring to the table.

Sayani Mitra

Bold, thought-provoking talks. Hands-on workshops that challenged and stretched thinking. And a real sense of community that reminded me why spaces like this matter so much.

Nina Mathilde Dyrberg:

The conference was packed with inspiration, thoughtful conversations, and a strong focus on accessibility and inclusivity. Thank you Luke Hay, Jeremy Keith, Louise Ash, and the whole Clearleft team for creating such a welcoming and inspiring space!

Craig Abbott:

Jeremy Keith, Richard Rutter, Louise Ash, Chris How, Sophie Count, Luke Hay and the rest of Clearleft, take a bow! Hands down one of the best conference experiences I’ve had!

The curation was excellent, the talks complimented each other so well, it was almost like we’d all met up and rehearsed it beforehand!

ÌníOlúwa Abíódún:

A huge thank you to Jeremy Keith, Louise Ash and the Clearleft team for the opportunity and the brilliant conference you’ve put together.

It’s been inspiring to experience every moment of it.

Laura Dantonio:

Shoutout to the organisers for curating such a rich experience—3 themed days focused on Discovery, Design, and Delivery.

We remember through stories. And this event was full of them. Already looking forward to next year.

And I’m just going to quote Rachel Rosenson’s post in its entirety:

Spoke at UXLondon last week—and while the talks were great, it was something off-stage that really stuck with me.

After the Day 1 talks wrapped, a bunch of us speakers grabbed a drink, and someone pointed out: Every single speaker that day—every one—was a woman. 5 talks. 4 workshops. All women.

And it wasn’t a “Women in Tech” day. It was just… the conference.

No one made a fuss. No banners. No “look at us go!”

Just incredible women, giving incredible talks, like it was the most normal thing in the world. (Spoiler: it should be.)

Jeremy Keith mentioned how frustrating it is that all-male line-ups are still so common—and how important it is to actively design for inclusion. Major props to Jeremy and the Clearleft team for curating a line-up that was intentional without performativity.

It was refreshing. No tokenism. No checkbox energy. Just great voices on great stages. And a big honor to be one of them.

Why do pull quotes exist on the web?

There you are reading an article when suddenly it’s interrupted by a big piece of text that’s repeating something you just read in the previous paragraph. Or it’s interrupted by a big piece of text that’s spoiling a sentence that you are about to read in subsequent paragraphs.

There you are reading an article when suddenly it’s interrupted by a big piece of text that’s repeating something you just read in the previous paragraph.

To be honest, I find pull quotes pretty annoying in printed magazines too, but I can at least see the justification for them there: if you’re flipping through a magazine, they act as eye-catching inducements to stop and read (in much the same way that good photography does or illustration does). But once you’re actually reading an article, they’re incredibly frustrating.

You either end up learning to blot them out completely, or you end up reading the same sentence twice.

You either end up learning to blot them out completely, or you end up reading the same sentence twice. Blotting them out is easier said than done on a small-screen device. At least on a large screen, pull quotes can be shunted off to the side, but on handheld devices, pull quotes really make no sense at all.

Are pull quotes online an example of a skeuomorph? “An object or feature which imitates the design of a similar artefact made from another material.”

I think they might simply be an example of unexamined assumptions. The default assumption is that pull quotes on the web are fine, because everyone else is doing pull quotes on the web. But has anybody ever stopped to ask why? It was this same spiral of unexamined assumptions that led to the web drowning in a sea of splash pages in the early 2000s.

I think they might simply be an example of unexamined assumptions.

I’m genuinely curious to hear the design justification for pull quotes on the web (particularly on mobile), because as a reader, I can give plenty of reasons for their removal.

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