Contact

The International Student Services office offers Open Advising through Zoom every day for two hours. Our schedule is below: 

Monday, Wednesday, Friday 2-4 p.m. EST 
Tuesday, Thursday 10 a.m.-12 p.m. EST

Open Advising is meant for questions and issues that can be resolved quickly. Some examples include:

• SEVP portal reset
• Questions about travel that are not answered on the ISS Travel page
• CPT, OPT, or STEM OPT questions that are not answered on the website:
  • Curricular Practical Training (CPT) 
  • Optional Practical Training (OPT) 
  • OPT Reporting
  • STEM OPT 

The ISS Office will be closed on Friday, July 3, in observance of the holiday. Our Open Advising Hours on this day will be canceled. The ISS Office and Open Advising will reopen on Monday, July 6.

Join a session

To join by phone: 646-558-8656 (please enter meeting ID 961 8105 8968 followed by #)

Appointments with advisors are for longer or more in-depth conversations that may require an in-depth review of your records or discussing multiple steps. This includes but is not limited to:

• Complicated immigration or visa status questions
• Academic concerns that impact your immigration status (reduced course load, program extension, change of level)
• Planning and strategy for work permissions (CPT, OPT, STEM OPT)
• Financial hardship situations affecting your status
• Preparing for travel, reentry, or changes in dependent status
• Multiple questions that can’t be easily answered in a quick visit

Proceed with scheduling here if an appointment best fits your needs:

Schedule a Meeting

After Hours Emergencies

ISS advisors may be reached in an emergency situation 24 hours a day, seven days a week.

Examples of emergencies are:

• being detained at a port of entry,
• being involved in an accident, 
• family emergency.

In an emergency, you can reach an ISS advisor by contacting RIT Public Safety at 585-475-3333 or by texting 585-205-8333. These numbers should be used for emergencies only. For non-emergency situations, please contact us during normal business hours.

If you are in danger, need emergency medical assistance, need to report a crime that is in progress or that has just occurred or to report a fire or accident, then you need to contact the police or fire department by calling 911.