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For information about the Horizon IT Scandal and the Inquiry, please visit our corporate website

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Help and support How can we help?

Choose a topic to find the help or support you need for a particular product or service.

Get help with posting

Access the help you need for Royal Mail and Parcelforce Worldwide services, plus Post Office services available in-branch

  • Parcels and Letters

    Find the right support for all mail posting and delivery enquiries

  • Drop & Go

    Get help with our fast-drop in-branch mails service, Drop & Go

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Travel

New-look travel app out now

Our revamped travel app’s out now. It makes buying, topping up and managing Travel Money Cards with up to 22 currencies a breeze. Buying and accessing Travel Insurance on the move effortless. And it puts holiday extras like airport hotels, lounge access and more at your fingertips. All with an improved user experience. Find out what’s changed.

 

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