Retailers know it: endless beeping from EAS gates alone doesn’t stop shrink in omnichannel world, it just creates noise. iSenseOS cuts through the noise, It transforms every alarm into actionable, real-time insights, by integrating into your existing security ecosystem.
Shoppers expect frictionless experiences without long queues, but increased convenience also means increased vulnerability. Self-checkouts can increase losses, and retailers also struggle with staff shortages. The result? Less personal assistance, inventory shrinkage, and a negative impact on profits. iSenseOS transforms your EAS from an isolated beeping gate to a connected system that combats shrinkage without hindering the shopping experience.
Security isn’t built in silos: it’s interconnected. When your EAS gates stand alone, your loss prevention teams operate with incomplete information. iSenseOS changes the game by integrating EAS alarms seamlessly to and from CCTV, VMS, notifications, metal detection and customer counters.
Downtime isn’t just inconvenient, it’s expensive. iSenseOS ensures your gates stay awake and alert. Issues are diagnosed automatically and can be fixed before you even notice them. Your security gates stay online and active, and giving you true peace of mind.
Alarms without insights is just noise, not knowledge. iSenseOS changes that by turning raw EAS alarm and system data into insights through our dedicated retail analytics platform and e-mail reports. And if you prefer your own BI dashboards, there are APIs ready to feed your existing tools seamlessly.
How can retailers still offer fast and flexible check-outs, without uncontrollable shrinkage levels? The answer lies in connecting your loss prevention tools. Instead of relying on isolated systems that beep, blink, or collect dust, retailers need connected solutions . Because the future isn’t in more tools that obstruct the shopping experience; it’s in smarter systems that work together.
Connect from and to Nedap's EAS systems to go beyond the beep. Integrate with CCTV, video management systems, notification, customer counting, metal detection and RFID to expand and enhance all the actions you can take after an alarm. Trigger CCTV. Send a notification. Use AI to detect booster bags instead of wheelchairs and only then trigger alarms. With the connectivity powers of iSenseOS, the possibilities are endless.
Retail Analytics is our real-time analytics platform. All the data collected by your EAS systems is send to Retail Analytics: alarm information, visitor counting, system's health and deactivation data. This means that you always have insights in to your EAS estate and how well they are performing. Of course, it is also possible to send this data through your systems with our API.
New features, security updates, technical improvements: you don't to change your whole hardware setup to receive the latest features. Just like the firmware and apps on your smartphone, we add new features and security enhancements every year. For example, systems that are already in use for over 10 years received our new feature 'Sleep Mode', which decreased power consumption by over 30%!
Your EAS systems will automatically let you know if there is something wrong. In the case of issues like an extreme amount of alarms, high amounts of interference or if they are inactive, you will be notified by a service email. After your systems proactively notified you about issues, many issues then can also be solved remotely. With our Fast Remote Service capabilities, technicians from your local EAS partner can access the system from their own device, solving more than 80% all issues. This saves time and money, and is also a greener choice as people don't need to drive in their car to the store anymore.
Stock availability is key in order to provide a unique shopping experience, with an unparalleled choice of fragrance and cosmetics, to beauty fans around the world. Keeping that in mind, Sephora Mexico developed an EAS-based loss prevention strategy that pays for itself.
When fighting theft, more information means smarter decisions. iSenseOS expands your toolkit by seamlessly integrating to and from CCTV, VMS, metal detection, and customer counting systems. Combine this with detailed data on theft events, visitor traffic, and system health, and your teams have everything they need to act faster and reduce shrink.
An alarm is only effective when your staff trusts it enough to respond. With iSenseOS, alarms mean something. Issues are remotely identified and resolved rapidly, ensuring continuous, reliable performance. Clear, real-time data guarantees your EAS system stays accurate, empowering staff to react confidently, swiftly, and effectively.
Every EAS system reduces theft in the short term, but lasting impact demands more. iSenseOS ensures your gates stay operational, continuously adapting to store changes and seamlessly integrating with your evolving tech stack—giving you long-term protection, actionable data, and more tools to combat crime, delivering the highest ROI.
With Sleep Mode, retailers can switch their EAS systems to standby mode at night to save energy. Thanks to iSenseOS, which allows current systems to be updated remotely, this new feature can be used on over 10.000 existing in-store EAS systems worldwide.
