🚧 Bridging the gaps in enterprise knowledge is a growing priority for organizations aiming to drive AI success. Yet, major barriers persist. According to Zoomin and Frost & Sullivan’s latest findings: - Cross-departmental data coordination challenges affect 66% of companies - Poor data quality and consistency hinder 54% - Lack of integration tools holds back 50% of respondents As AI continues to reshape industries, overcoming these gaps will be essential. Stay tuned for Zoomin and Frost & Sullivan's full report - coming soon. #AI #EnterpriseKnowledge #UnifiedKnowledge
Zoomin
Software Development
NY, New York 11,541 followers
Unifying all your product content into one intuitive, personalized, self-service experience.
About us
Zoomin is transforming how companies and their customers gain value from documentation. Zoomin’s intelligent platform ingests all your content, from manuals to API docs to support articles, and delivers it as a unified and consistent source of Product Answers wherever your customers are looking, including your documentation portal, service cloud, community, or right inside your product. Zoomin helps global enterprises turn their documentation into a mission-critical asset that supports every part of the customer journey. By innovating the way users experience content, Zoomin helps your customers independently find the answers they need while empowering support agents to deliver fast, relevant and efficient support.
- Website
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http://www.zoominsoftware.com
External link for Zoomin
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- NY, New York
- Type
- Privately Held
- Specialties
- Product Documentation, Content Publishing, Authoring and Publishing, Community Content Publishing, Knowledge Management, Customer Experience, Customer Support, Technical Content, Taxonomy, Analytics, API Documentation, CCMS, Technical Writing, Technical Communications, Product Answers, Technical Publications, Self-service, Customer Support, Information Development, and d
Locations
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Primary
Get directions
150 West 28th Street
17th Floor
NY, New York 10001, US
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Get directions
Ibn Gavirol 124
Tel Aviv, Non-US 6203854, IL
Employees at Zoomin
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Shiva Cohen-Kashi
Global Services Executive | VP Customer Success & Professional Services | Expert in Scaling Global Delivery | Driving Customer Adoption & Expansion…
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Susan Yates
Independent Photography Professional
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Noa Jeselsohn
Zoomin AR & Payroll Specialist at Salesforce.com
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Lorie Haggerty
Lead Dispatcher at Washington County Emergency Communications District
Updates
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🌐 With AI solutions becoming widely available, leveraging proprietary knowledge is what sets winners apart. According to Zoomin and Frost & Sullivan’s latest findings on AI Transformation and Data Integration, three out of four companies say that enterprise knowledge is essential to successful AI initiatives. The message is clear—success with AI depends not just on tech, but on your organization’s unique data and insights. Stay tuned for Zoomin and Frost & Sullivan's full report - coming soon. #AI #EnterpriseKnowledge #UnifiedKnowledge
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🌐 The future of technical documentation is here—meet the 2025 AI Standard 🚀 GraphRAG redefines industry standards in technical content. By combining AI-driven knowledge graphs and Retrieval-Augmented Generation (RAG), organizations will deliver smarter, contextually relevant answers to user queries—instantly. This leap will enable seamless integration of vast, interconnected data, providing users with not just answers, but a deeper understanding of the products and services your companies provide. 2025 will see AI-powered, graph-based documentation evolve into the norm. Want to explore how GraphRAG will transform your approach to content? Link to the full article in the first comment. #AI #KnowledgeManagement #DigitalTransformation
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