Receivables Info

Wrapping Up an Inspiring Week at ACA Visionaries & Fall Forum 2025! As this week comes to a close, we’re leaving energized, inspired, and proud to be part of such a dynamic industry and community. Throughout the week, we’ve connected with passionate professionals, explored new ideas, and celebrated the innovation that continues to elevate the receivables space. Shout-out to our team member, Katalina Dawson, who not only presented at Visionaries but also helped close out the conference today as a room host. Huge thank you to ACA International for another outstanding week of connection and growth — we’re already looking forward to next year! #ACAVisionaries #ACAFallForum #ReceivablesIndustry #ProfessionalDevelopment #LifelongLearning

✨ “It doesn’t matter how old you are. I’m 62 years old.” In this clip  Susan Namm CCCO, CRCP, Chief Compliance Officer at Velocity Investments, sits down with Katalina Dawson to share why learning has no expiration date. This clip captures her belief that setting a new goal and doing something new every day is what keeps her young and engaged. In a profession built on continuous regulation and reinvention, her message hits home for every compliance and receivables professional. 👉 How do you stay curious and keep growing in your own career? Watch the full conversation here: https://lnkd.in/evWF6_PB #LifelongLearning #CareerReinvention #WomenInLeadership

📊 Industry Focus on Compliance 🛡️ The TransUnion 2024 Debt Collection Industry Report reveals that 38% of collection agencies are extremely concerned about navigating new regulations. 💡 Insight: Staying ahead of compliance changes is critical for minimizing risks and maintaining operational continuity. 📖 Discover compliance strategies at https://zurl.co/Opw6u. 📢 How is your organization adapting to new regulations? Share your strategy below! Suggested Graphic: A bar chart showing compliance concerns across company types. #ComplianceChallenges #DebtCollectionTrends #ReceivablesInfo #FactFriday

The collections landscape is evolving fast. Law firms are managing more cases, more data, and more client demands than ever before. For them, scalability isn’t just an ambition anymore, rather the key to keeping pace and staying profitable. In our latest Receivables Info LinkedIn Live, Adam Parks sat down with Gary Tier from The Forwarders List of Attorneys & Michael Cassidy and Rebekah Henderson from Velocity Investments to discuss how the collections and creditor rights sectors are preparing for this new era of growth and operational complexity. ⚡ In conversation, the panel examined how firms are recalibrating to meet the challenges of shortened statutes of limitations, forging stronger networks across the legal ecosystem, and addressing the record-breaking growth in unsecured consumer lending. What strategies are you seeing law firms adopt to stay ahead of increasing caseloads and compliance demands? Watch the full conversation on Receivables Info’s LinkedIn Live to learn how leading firms are scaling smarter and building sustainable operations for the future. 🔗 Link to the LinkedIn Live replay and full YouTube episode in the first comment. #LawFirmScalability #DebtCollection #ReceivablesInfo

It’s been an exciting day at ACA Fall Forum 2025! From insightful sessions to meaningful conversations in the exhibit hall, today has been all about learning, connecting, and discovering new ways to move the receivables industry forward. Events like this showcase the collaboration and innovation that make our industry so strong. We’re grateful to ACA International for bringing together so many dedicated professionals who are shaping the future of receivables. If you’re here at the event, stop by and say hello — we’d love to connect before the week wraps up! #ACAFallForum #ReceivablesIndustry #Networking #ProfessionalGrowth #IndustryLeadership #Collaboration

In this thought leadership feature, Superlative RM explores what it means to be a “Collection Agency of the Future.” The article dives into how technology, digital self-service, and compliance innovation are reshaping the way agencies interact with consumers. Read more: https://lnkd.in/e7NJmD6X #ReceivablesInfo #IndustryInsights #DebtCollection #DigitalInnovation #SuperlativeRM

Are we entering a new wave of M&A in credit and collections? In this highlight from the Receivables Podcast, Michael Lamm, Co-Founder and Managing Partner of Corporate Advisory Solutions, LLC, explains why mergers and acquisitions in collections are gaining momentum again, and what’s driving investor confidence across the industry. “You’ve got rising delinquencies, and a government that’s finally calming down a bit from a regulatory perspective.” — Michael Lamm The combination of economic factors, digital transformation, and investor interest is creating one of the most active deal environments in years. 🎧 Watch the full episode: https://lnkd.in/e6eFy8Yu #MergersAndAcquisitions #ReceivablesIndustry #DebtBuying

What can collections professionals learn from The Unlikely Executive? This week on the Receivables Podcast, host Adam Parks sat down with Jeremiah Wheeler, MBA, President at DRN DATA, to explore how recovery, accountability, and authenticity can transform modern leadership in the receivables industry. Jeremiah’s book, The Unlikely Executive, takes an unfiltered look at the realities of leadership, including burnout, the road-warrior lifestyle, and the personal transformation that follows. Through candid storytelling, he shares how leadership rooted in vulnerability and empathy can build stronger teams and more sustainable organizations. “We think we’re so different, but we’re not. Everyone has their struggles — it’s how we grow through them that defines us.” – Jeremiah Wheeler For professionals in debt collection, compliance, and financial services, this conversation bridges personal growth and leadership effectiveness. It’s a combination that defines the next generation of industry leadership. What’s one leadership habit that’s helped you grow personally and professionally? Watch the full episode featuring Jeremiah Wheeler via the link in the first comment. #LeadershipLessons #JeremiahWheeler #ReceivablesPodcast

What an incredible day at ACA Visionaries 2025! Our own Katalina Dawson had the opportunity to present and share insights on professional growth and leadership within the receivables industry. The conversations, questions, and energy in the room were inspiring — a true reflection of the innovation and collaboration that make this event so impactful. A big thank-you to everyone who attended and contributed to today’s discussion. We’re proud to be part of a community that’s continually raising the bar for excellence and advancement across our industry. ACA International #ACAVisionaries #Leadership #ProfessionalDevelopment #ContinuousLearning #ReceivablesIndustry #WomenInLeadership

Technology budget roadmapping isn’t just about spreadsheets — it’s about strategy. 💡 How do banks, agencies, and tech partners decide which innovations get funded — and which get delayed another year? Join us November 12 at 1 PM ET for a live Receivables Webinar, Technology Budget Roadmapping | How Financial Institutions Prioritize Innovation in Debt Collection. Hosted by Adam Parks, this roundtable brings together Jeremy Ruth from Arvest Bank, Megan Hebert from Specialized Collection Systems, Inc., and Cris Bjelajac from Latitude Software. Together, they’ll explore how financial institutions build smarter and more realistic technology budgets, when to invest in professional services versus in-house development, and what innovation planning looks like when compliance and operations both want a seat at the table. 👉 Don’t miss the strategies shaping 2026 technology investments across financial services and collections. 🔗 Register here: https://lnkd.in/e_Ty4Hmp 💬 How does your organization decide which tech projects make the cut? #DebtCollection #FintechStrategy #ReceivablesManagement