Odigo

🚀 Ce matin, nous avons eu le plaisir de présenter les nouvelles fonctionnalités d'Odigo 2025.b lors d’un webinar exclusif. Un grand merci à tous les participants pour leur présence, leurs questions et leur engagement ! 🙏 Cette nouvelle version met plus que jamais l’accent sur l’innovation, la performance et l’expérience utilisateur. #CX #CCaaS #CustomerExperience #Odigofr #CXaaS

🙏 Thank you to everyone who joined us at the UK National Contact Centre Conference 2025 yesterday! It was inspiring to be part of conversations such as: 💡 The evolving role of AI and digital colleagues (Stephen Yap & Nicola Millard) 💡 How contact centre leaders are progressing on their AI journey At Stand 10, we loved showing how Odigo supports these priorities — simplifying CCaaS for UK mid-sized contact centres, boosting agent experience, and enabling smarter, more secure interactions. Our colleagues enjoyed every interaction! Couldn’t attend? 👉 Discover our new Odigo Essential offer here: https://lnkd.in/eFN5Yb9u 👉 Book a live Odigo demonstration with out experts here: https://lnkd.in/eHjCmYGd #UKNCCC #UKNCCC2025 #ContactCentre #CCaaS #OdigoUK

🚀 Today’s the day! The UK National Contact Centre Conference 2025 kicks off at the QEII Centre in London. We’re thrilled to be here among the UK’s contact centre leaders, showcasing how Odigo Essential is redefining CCaaS for mid-sized organisations. Come and meet us at Stand 10 for: ✨ Insights into the brand-new Odigo Essential offer ✨ Practical insights on simplifying deployment ✨ Exclusive resources for your contact centre team Don't be shy! If you’re attending, make sure to stop by Stand 10 — we can’t wait to see you! #UKNCCC #UKNCCC2025 #CX #CCaaS #CCMA #OdigoUK

At Odigo, we believe that local proximity and innovation go hand in hand. That’s why we are proud to announce our partnership with GROSC, a specialist in the Benelux market, sharing the same spirit. 👉 A common vision: delivering a fully trusted European CCaaS solution for all industries and recognised by analysts. 🚀 A partnership designed to create more value, more fluidity, and greater customer satisfaction. Learn more about the Odigo Partnership: https://lnkd.in/epcA3Hva #Odigofr #GROSC #Partnership #CustomerExperience #CCaaS Stéphane BATTISTON

🚀 25,000 followers — and we’re just getting started! This milestone proves one thing: the CX community is driven by innovation. At Odigo, we help customer experience professionals go further with: 🟢 Our CCaaS and CX as a Service solutions to streamline every interaction 🟢 Our Agentic AI to empower advisors and transform the customer experience Thank you to everyone who makes this community thrive and moves with us every day toward a more efficient and more human CX. #CX #CCaaS #AgenticAI #Odigofr #odigouk #odigoes #community #socialmedia

🚀 Great news for businesses in the Benelux. Odigo and GROSC are joining forces to deliver an innovative, secure CCaaS solution tailored to the needs of organisations. 🔹 Odigo: the full expertise of a European leader in cloud contact centres 🔹 GROSC: a trusted Odigo certified partner with a strong footprint and in-depth knowledge of these markets Together, we support companies in modernising their contact centres, transforming customer interactions and optimising their CX. bart cruyt Stéphane BATTISTON Léon Ruigrok #Odigo #Partnership #CCaaS #CustomerExperience #GROSC #CX #Odigofr #odigouk

Bigger isn’t always better when it comes to CCaaS. 🌟 Mid-sized contact centres don’t need enterprise-level baggage to deliver great customer experiences. What they do need is clarity, speed and the right fit. That’s exactly what “Skip the Complexity: 10 Questions to Accelerate Deployment for Mid-Size Contact Centres” is designed to provide. This free guide helps decision-makers cut through the noise and focus on the 10 questions that really matter when moving to the cloud — covering integration, scalability, ROI and more. Download now to: ✅ Accelerate time-to-value ✅ Avoid costly overengineering ✅ Build a future-ready CX strategy 👉 Get your copy here: https://lnkd.in/etEg5TtE #CX #ContactCentre #CCaaS #OdigoEssentials #OdigoUK

⏩ Ready to transform your contact centre — but don’t want the delays, risks or complexity? For mid-sized organisations, speed and simplicity matter just as much as service quality. That’s why Odigo created “Skip the Complexity: 10 Questions to Accelerate Deployment for Mid-Size Contact Centres.” This practical guide gives you the confidence to make the right CCaaS investment by focusing on what really drives value. ✨ Discover how to: ✅ Deploy faster — without sacrificing quality ✅ Understand what is that you really need and what is unnecessary ✅ Scale smoothly as your needs grow ✅ Future-proof your CX, the simple way 📘 Download your free copy today and see how Odigo Essentials helps you do more — with less complexity: https://lnkd.in/etEg5TtE #ContactCentre #CCaaS #CustomerExperience #MidMarketCX

💡 What if simplifying your contact centre meant scaling faster? Transformation doesn’t have to mean complexity. Especially not for mid-sized contact centres with clear goals and high service standards. This free eBook from Odigo is your roadmap to smart, streamlined CCaaS deployment. We cover 10 must-ask questions across strategy, integration, ROI and more — all tailored to the needs of mid-sized organisations. 🔍 Inside: • When to prioritise voice, digital or both • How to avoid overengineering your CX stack • What real-world mid-market success looks like 📘 Get your copy and take the fast lane to better CX: https://lnkd.in/etEg5TtE #CloudContactCentre #OdigoEssentials #CCaaS #OdigoUK

You don’t need a mega-platform to deliver exceptional CX. ⭐ If you're a mid-sized contact centre leader looking to scale quickly — without the baggage of enterprise-level complexity — this guide is for you. “Skip the Complexity” breaks down 10 essential questions to ask before your next CCaaS investment. It’s a shortcut to clarity, helping you avoid delays, overspend and unnecessary features. 🎯 Ideal for: • Mid-market CX and IT leaders • Ops teams seeking simplicity + speed • Anyone planning a move from legacy to cloud 📥 Download now to accelerate your deployment — and future-proof your CX strategy: https://lnkd.in/etEg5TtE #MidMarket #CCaaS #ContactCentre #OdigoEssentials #OdigoUK