Yesterday, we launched Hugo AI Agent, and it reached #1 on Product Hunt! Hugo is a true AI agent for customer support, designed to handle real customer conversations, not just tickets or scripted responses. It helps teams: • reduce repetitive support work • maintain or improve CSAT while scaling • stay responsive across time zones • escalate to humans only when judgment is needed Hugo is built for teams operating globally and is available internationally from day one. We’re excited to see how teams around the world use Hugo to scale support without losing quality or control. If you’re curious to see how it works, you can try Hugo here, no credit card required: www.hugo.ai
Crisp
Software Development
Nantes, Pays de la Loire 3,378 followers
An all-in-one AI-powered multichannel customer support platform for SMBs. Built with 🥐 🥖 from 🇪🇺 .
About us
The best way to build meaningful customer experiences, on every touchpoint of the customer's lifecycle. Crisp allows you to interact with your new & existing customers, on any channel. From sales to customer support, Crisp is made to keep your workflow simple. With its quickly evolving set of tools, Crisp is leading businesses through the customer-driven revolution by using conversations to unlock hypergrowth. Customers use Crisp to provide a modern customer lifecycle experience for potential customers, generate more qualified leads, enhance customer help, and improve customer satisfaction leading to a global increase in revenue.
- Website
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https://crisp.chat
External link for Crisp
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Nantes, Pays de la Loire
- Type
- Privately Held
- Founded
- 2015
- Specialties
- customer platform, customer support, customer service, lead generation, live chat software, chatbot software, customer experience software, and helpdesk software
Locations
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Primary
Get directions
2, Boulevard de Launay
Nantes, Pays de la Loire 44100, FR
Employees at Crisp
Updates
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Today marks one of the biggest shifts in customer support Crisp has made in over 10 years. We’re introducing Hugo (Hugo AI Agent), a true AI agent for customer support, built and powered by Crisp. Hugo was designed to handle real conversations, take action when it’s safe, and escalate to humans with full context, all while maintaining trust and quality. This is how we believe support should work going forward. If you’d like to see it in action, Hugo is available as a free trial (no credit card required): 👉 www.hugo.ai
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This is gold, and we want you to have it! For SaaS C-levels where everything moves fast, nothing is better than scaling support with speed and precision. From our live translation to an all-in-one inbox that turns queries into qualified conversations, Crisp brings you closer to your customers and your customers-to-be.
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Want happier customers AND team members? Things don't have to be hard, leverage AI like this. https://lnkd.in/gaZauEkp