Reach more customers wherever they are, whatever they’re on
Engage them on every channel, in every scenario – from our platform or yours
Two teams.
One obsession.
Performance through innovation
This was the first chapter.
THE NEXT 20 YEARS START NOW
Build any use case or conversational scenario
Your customers. Their channels.
It’s easier to get the attention of your customers when you meet them where they are.
You focus on the message; we get it delivered loud and clear.
Build flexible workflows with industry-leading CPaaS APIs
Code your own solutions
Integrate your customers’ favorite channels and build experiences your customers want, the way you want.
Authentication
Explore AuthenticationCPaaS X
Explore CPaaS XNetwork APIs
Explore Network APIScalable, secure and compliant with our hyper network
1300+
Physical servers
40+
Data centers and auxiliary locations
17K+
Virtual machines
1600
Service types
15K +
Application instances
800+
Engineers
7bn
End user touchpoints
1000
Deployments daily
Head into the conversational future with a trusted partner
Our platform handled 12.2 billion interactions on the busiest days of 2025 with 0 downtime. We help you build powerful conversational experiences that connect you closer to your customers.
Compose your own tech stack by integrating our solutions with any app
With our wide range of integration options, you can use any of our solutions to enhance your customer experience on your existing systems.
Transforming 10,000+ businesses worldwide
TGR Haas F1 Team: Bringing interactive game experiences to fans over messaging channels .
80%
lower cost of ad conversion .76%
engaged user rate .74%
quiz completion rate .Nissan Saudi Arabia: Mastering lead generation with an AI-powered voice game over WhatsApp .
80%
session engagement rate .84%
were first-time participants .93%
delivery rate across campaigns .Uber: Capitalizing on the global expansion of the ride-sharing phenomenon .
90%
of global calls anonymized .DPD: Improving delivery experiences and cutting costs with Viber and SMS .
20%
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{{meta.stats[2].content}} .Stay on top of every tech trend: Explore our resources
10DLC registration: A step-by-step guide for A2P messaging.
See how B2B platforms can register, launch, and manage 10DLC campaigns with Infobip’s Tier-1 connections, AI pre-checks, and guided support.
A2P 10DLC guide: 2026 US compliance and regulations.
Understand A2P 10DLC compliance, US regulations, and brand registration. See how Infobip helps B2B platforms launch campaigns faster.
How to use data to improve customer experience across every channel .
Most businesses collect more customer data than they can act on. This guide covers how to close the gap between data collection and real CX outcomes, from identifying the right data sources to activating insights across every channel where customers interact.
From platform to ecosystem: How Infobip scales through partnerships.
Veselin Vukovic has led Infobip's partner program since 2020. Here, he explains why co-creation, not resale, defines the next phase of growth.
Skandia: Empowering financial customers through personalized experiences.
Skandia is rethinking the financial experience with hyper-personalization, new communication channels, and a people-first vision that makes finance feel closer to daily life.
10DLC vs short code vs toll-free: How to choose the right number.
Learn the key differences between 10DLC, short code, and toll-free numbers for SMS campaigns and discover which option is best for you.
Omnichannel customer data: The complete guide to unified profiles and real-time activation .
Unify omnichannel customer data, including conversational signals, into real-time profiles. Activate across 15+ messaging channels with Infobip AgentOS.
How to create an AI.
Many people use the term AI without truly understanding what it means and where it sits in the hierarchy of data science and machine learning. In this blog we explain the theory and what it takes to build real artificial intelligence with practical applications.
SMS marketing benchmarks: Key stats by industry.
Find out how your SMS marketing ranks against the averages for your industry and how you can move the needle to achieve better results.
What are flash calls and are they a valid verification method?.
Flash calls offer a cost-effective and theoretically low-friction method of authenticating mobile numbers, but there is more than one catch. Here we discuss how they work and compare them directly with A2P SMS as a verification method.
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