Love Your Customers

John O'Hurley encounters three employees in drastic need of customer service makeovers: the greeting-less grocer, the touchy teller, and the witless salesman. In a series of good/bad vignett... Read allJohn O'Hurley encounters three employees in drastic need of customer service makeovers: the greeting-less grocer, the touchy teller, and the witless salesman. In a series of good/bad vignettes, O'Hurley teaches each employee how to perform great service, show their customers the ... Read allJohn O'Hurley encounters three employees in drastic need of customer service makeovers: the greeting-less grocer, the touchy teller, and the witless salesman. In a series of good/bad vignettes, O'Hurley teaches each employee how to perform great service, show their customers the love, and want to return for an encore! By: L. Amorores