Who Sold You This, Then?

The 1997 remake version which is apparently the only one still available for purchase (or viewing online) and is the one which definitely contains Hugh Laurie (not so certain about the original 1975 version, but I could be wrong.) It was designed as a rather serious training film for repair techs and sales reps to teach them about how NOT to treat clients and represent their company, in an engrossing manner. They couldn't have picked a better person for the part!

If you know, love and can't get enough of Hugh in House MD, consider this the freebie lost episode where, except for the native British accent (and with hardly any stretch of the imagination) you can envision Dr. House wakes up in an alternate universe where he failed Med School and wound up as a repair tech instead. Same hilariously snappy lines and expressions, same snarky attitude. Great laughs and great addition to any hardcore Laurie fan's collection!

John Cleese at his absolute best! Possibly better than Monty Python for those who do not understand Python humour (Personally, I never had a problem).

John Cleese is able to inject so much comedy yet still get his well-learned messages across in a way that nobody else seems to be able to do; it really is an Extremely humorous Customer Service Training Film.

I highly recommend this short movie for any business that has a Customer Service element. Though it is a selection of short stories within a select number of service industries, the lessons learned are EQUALLY applicable to ALL service industries.

I used it to help Computer Technicians prepare for Field Service, it was always the highlight of my Training Class.