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1-50 of 54
- An exploration of Idea Generation in creative thinking.
- John Cleese shows both sides of the coin when talking to customers : how to destroy the reputation of your company or how to be a good ambassador.
- A satirical comedy-drama exploring the absurdities of modern life, politics, and society through a series of sketches and parodies.
- A retired British Army major tries to fight the forces of anarchy by setting up a supposedly secret taskforce.
- John Cleese portrays characters to point out the three classic mistakes made in conducting a discipline interview, and then shows how the situations should be handled.
- Customer service employees are shown dealing with complaints badly in different scenarios, including face-to-face in a retail store, an airport customer service desk and a local authority as well as over the telephone. Following the coaching points given by Richard Wilson, the employees are able to manage and resolve the complaints they receive more effectively.
- A woman is driven to suicide by the careless behavior of staff at the doctor's, the shoe shop, the post office and the railway station, and a detective must piece together her movements to see how their behavior led to her death.
- John Cleese shows that, properly planned and organised, a meeting can achieve more in a short time than any other method of internal communication. Makes people aware of the damage that can be done by approaching a meeting without preparation. Demonstrates techniques and disciplines that can make meetings shorter and more productive.
- A sequel to the film Meetings, Bloody Meetings (1976). A manager who has learnt all the practical lessons from his experiences in the first film dreams how he habitually breaks the three laws of meetings. This film gives invaluable insights into the way people behave at meetings, and how skilful hands can extract the right decisions.
- The story of Richard Lewis--a harrassed overworked and over stressed area manager for a contract catering company. Richard is a well meaning man, but always cames off badly in his dealings with the boss, his Team of managers and his secretary because he hasn't learnt the two essential lessons of being a manager--how to organise himself and how to organise the others.
- Training video that examines the advantages of assertivess over submissiveness or aggression.
- In original a corporate training film, "Managing problem people" brings its subject with humor as it introduces us to Rulebound Reggie, Big-Mouth Billy, Moaning Minnie, Wimpy Wendy, Lazy Linda, and Silent Sam.
- The story of Richard Lewis--a harrassed overworked and over stressed area manager for a contract catering company. Richard is a well meaning man, but always cames off badly in his dealings with the boss, his Team of managers and his secretary because he hasn't learnt the two essential lessons of being a manager--how to organise himself and how to organise the others.
- A business training video promoting managerial coaching skills.
- Hugh Laurie shows the viewer how to teach a job to a trainee, face-to-face and one-to-one.
- Corporate training video about how to conduct staff discipline interviews.