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Emily Johnson is having problems with her DVR and calls customer service for help, only to find herself lost in the automated system. When she finally gets a live agent on the phone, she is ... Read allEmily Johnson is having problems with her DVR and calls customer service for help, only to find herself lost in the automated system. When she finally gets a live agent on the phone, she is transferred again and again. Will she finally get the help she needs?Emily Johnson is having problems with her DVR and calls customer service for help, only to find herself lost in the automated system. When she finally gets a live agent on the phone, she is transferred again and again. Will she finally get the help she needs?