Nico Santos (Mateo) and Nichole Sakura (Cheyenne) applied for jobs at Target to do character research. Both of their applications were rejected.
The pilot was shot in a functioning K-Mart during operating hours. Customers would approach the cast and crew to ask them which aisles certain items were in between scenes. That particular K-Mart has since closed permanently.
Cloud 9 stores are also featured in another NBC television series Good Girls (2018), as well as I Need My Mom (2018).
There's a running joke about a raccoon infestation within the store. This was inspired by the real raccoon infestation on the soundstage where the inside of Cloud 9 is filmed.
Amy's name tags are usually chosen by the writer of that particular episode, but sometimes other members of the cast and crew get input. For instance, in an episode directed by cast member Ben Feldman (Jonah), Amy's name tag says "Effie", which is a reference to Feldman's daughter.