Cold Case: Die Tylenol-Morde

This Netflix documentary began very well and, in the first episode, presented a fair and balanced and reasoned telling of the facts of this case.

Then, they introduced two 'reporters' with axes to grind and a relative who decided to play the true-crime game, and it all spiraled into conspiracy theories and let's bring down a big corporation.

Clearly, if Johnson & Johnson had been responsible for the contamination in the McNeil plants, thousands, or hundreds of thousands, would have died nationwide.

In addition, J&J's response is still taught in business schools and crisis management as a model for how to deal with catastrophic situations like the deadly tampering in this case.

Chicago medics are shocked when several healthy people die unexpectedly. The only link is that they'd all taken Tylenol. Investigations uncover a shocking truth: the Tylenol capsules had been laced with cyanide. Early indications are that James Lewis is the man, especially since he sent an extortion letter to Johnson & Johnson.

It's a very well-made documentary that isn't afraid to throw in a few controversial talking points, including the potential involvement of pharmaceutical giant Johnson & Johnson.

It's chilling to think that nobody was ever caught for it, someone or some organisation quite literally got away with murder, unfortunately I don't think we'll ever learn what happened.

There are some fascinating interviews, especially the words of potential killer James Lewis. I thought Michelle Rosen was absolutely fantastic: courageous, honest, and not afraid to call out corruption where it exists.

As for James Lewis, while listening to him speak, I just don't think he has the mental clout to carry it out, especially given the deaths that occurred once Johnson & Johnson had added all of those safety precautions to their Tylenol products.

7/10.

If you're into conspiracy theories and prefer mystery over truth, this one's for you.

But if you're more grounded in reality, you'll likely find this series built around sensationalism rather than substance. Despite revisiting one of America's most infamous unsolved cases, the show offers no real conclusion.

Honestly, I wish production companies like Netflix would include a clear disclosure when a documentary lacks a widely accepted conclusion. Otherwise, you might spend three hours watching just to realize you've learned nothing definitive. It's frustrating when a show builds so much tension without providing any real payoff or meaningful insight.

Michelle Rosen, daughter of one of the victims, suspects Johnson & Johnson of accidentally lacing Tylenol with cyanide. J&J lying about possessing cyanide, keeping it within close proximity of production of Tylenol suggests that this is possible. J&J itself seems to aware of this by testing a portion of and subsequently destroying the product.

But if this were an issue why didn't pop up before then? The argument that accidental cyanide poisoning was somehow missed isn't real convincing. People would have noticed other people dropping dead after taking Tylenol. More than just old people take Tylenol.

There is no evidence that Tylenol was tainted in that factories where it was produced.

Meanwhile we have James Lewis, a man accused of murder and rape and who served time for extortion. For reasons not explained the murder case against him is dropped. All we know is that he fled Chicago just after Raymond West's death.

There is no evidence that Lewis laced Tylenol bottles with cyanide. There is no evidence that he even possessed cyanide.

The testing of medication and subsequent destruction of 22 million pills, while responsible behavior, does also hint at concerns about possible contamination. The last death occurring 4 years later further strengthens this suspicion.

On one hand we have a corporation, institutions well known for covering up blunders. But on the other we have what appears to be a psychopathic criminal. Both parties seem adept at covering their tracks based on their respective histories.

I remember the Tylenol cyanide murders from 1982 mostly as a PR case study, how Johnson & Johnson's response became the gold standard in crisis communication. But this tight 3-part Netflix docuseries goes deeper, putting faces to the eight innocent victims and examining the mystery that still hasn't been solved. It's horrifying to realize that something as routine as taking a pain reliever could lead to such gruesome deaths, and even more shocking that tamper-resistant packaging didn't exist before this. The series maintains a steady sense of dread while exploring possible suspects and theories, though it ultimately leaves you with the same uncertainty investigators still face. Insightful and unsettling, it's a fascinating look at how a random act of terror changed the way we shop for medicine and how justice remains elusive more than 40 years later.