Personal Service

The story of Cynthia Payne (London's notorious 'Luncheon Voucher Madam') could have easily been made into a tawdry little sex farce, but underneath all the kinky detail is a film aspiring toward something more than just another naughty biography. Julie Walters' vivid performance, bristling with barely suppressed nervous energy, creates a memorable portrait of a working class girl who, to make ends meet, opens a cheerfully uninhibited suburban brothel catering to the milder perversions of errant older gentlemen: costume fantasies; flagellation; transvestitism, and so forth. There's plenty of wit (much of it with a sharp edge) in David Leland's screenplay, which despite its forthright lack of inhibition is remarkably tolerant of (and even sympathetic to) the shortcomings of its characters. Names have been changed to protect the innocent (and hide the guilty), but the facts are essentially true (despite a pair of disclaimers) and Terry Jones' direction shows more tact than otherwise might be expected from a former member of Monty Python's Flying Circus, a troupe never known for their subtlety or discretion.

This film has a preface that it is fiction, and though the writer David Leland was inspired by a book by Cynthia Payne - the infamous British Madam - this is not the story of Cynthia Payne. The disclaimer is repeated at the end, and then we see that the production consultant was Cynthia Payne. Perhaps there was a legal necessity for Madam Payne and the film-makers to provide this escape clause, since the film's madam, named Christine Painter, was charged with possessing obscene material for gain and running a brothel.

What makes this madam's brothel different is that Christine's clientele is gentlemen over 40 with a taste for kink, though the bondage and discipline we see is very mild. You would have to be extremely prudish to be offended by such behaviour. What makes these scenes so funny is how ordinary the customers are, which only reinforces the hypocrisy of the laws that consider prostitution a crime, and the insight the "tarts" have into men's sexuality. I loved the line "When the balls are full, the brain is empty", and the madam's argument that wives would never be wanting for anything as long as they kept their men "de-spunked".

As Christine, Julie Walters delivers a brilliant comic performance. She is a no-nonsense uppity woman, constantly in motion, who has never cared for sex but enters into the business for economic reasons. The ads posted in a shop window are deliberately double entendre-d eg large chest for sale, french polishing available. Walters looks surprising voluptuous here though as she becomes more successful she starts to resemble a drag queen. When she attends her sister's wedding, there is a confrontation scene with her father, and we see what a fool he is for not appreciating her.

Director Terry Jones came from the Monty Python group but it is to his credit that the humor is not juvenile or in poor taste. Walters does have an odd scene where she is suddenly in an exotic location and spying on a couple having sex, another where a revolving camera glorifies her romantic fantasies, and the circumstances of a missed "normal" date hint at that old chestnut that whores are doomed to die lonely. But overall the tone is light and positive. Special mention is made of Shirley Stelfox as the stern "Nanny", and Danny Schiller as the maid with an undetermined sex.

This film is a forgotten British Masterpiece, if only for its portrayal of something we still find difficult to come to terms with now in 2016. Everyone has a little inside them of what is shown here, awakening that, sometimes is beyond our own choices, but for us to begin to understand what makes people tick, this film really needs to be watched. There is a little nudity, but more important, there is good all round acting and a solid belief when you reach the end that your time has not been wasted. If you can indeed find a copy i fully recommend you open a bottle of wine, get out the popcorn, close the curtains, lock the door, put out the granny, and enjoy.

I remember me and my friends renting this out back when we were teenagers because the video cover made it look like it was going to be a sexy romp. Imagine our surprise when we sat down to watch it and discovered it had all the sexiness of a John McCririck workout video. In fairness to me and my teenage mates, we actually really liked this one, despite the false advertising. It begins with a disclaimer, pointing out that this is absolutely not the story of the famous British madame, Cynthia Payne. And clearly it isn't seeing as the madame in this one is called Christine Painter - a name not similar in any way whatsoever. So, yeah, despite the disclaimer, this basically IS the story of Cynthia Payne; of how she became a prostitute and set up a happy house which attracted a bunch of elderly men in need of servicing. It was directed by Monty Python's Terry Jones and was even banned in Ireland for two months! Revisiting it all these years later, I would say it isn't massively funny but its still a decent movie, with Julie Walters putting in a good performance as Payne.... I mean Painter.

Personal Services is an exceptional film that has been underrated, ignored and obscured by the avalanche of goon comedies which crowd the late 80's and 90's. Its portrait of a kindly brothel keeper do-gooder (which might be described as the kinky, middle aged s&m version of Austen's Emma) is so packed with outrageous imagery, one could forget to admire its level headed attitude toward sex. The glee it takes at exposing the absolute silliness of adults on the subject, as well as its constant stabs at the hypocrisy of the British middle class makes it stand out. Neither of those subjects are particularly unknown to British comedy, of course, but Personal Services never lets up, and skewers so many shoddy English values at the rate of swatting flies.

The film is a strong departure of style for Terry Jones, its director, whose former The Meaning of Life would lead us to imagine another style altogether. Certainly he is drawn to the material for its surrealistic and madcap flavor, but he surprisingly brings qualities of realism, detail and nitty-grit to the episodes that help keep the film grounded in a believable social milieu.

The script, by David Leland (Mona Lisa) is a fictional account that follows the rise of Cynthia Payne, the English madame who became the darling of the English press after several arrests in the middle 80's. Leland also wrote and directed a film released the same year (Wish You Were Here) which captures Payne in her teen-age years, but Personal Services is much tighter, rapid-fire and more ambitious.

The film veers between outrageous comic episodes and very real emotional moments that reflect the social realist scenes of earlier English films like A Taste of Honey and Room at the Top. The struggle of a woman deciding whether to take the plunge and become a prostitute; the scene where the heroine confronts her distant dad at her sister's wedding; the scenes that reflect the loneliness and isolation the heroine feels may not seem appropriate in a pull-out-all-the-stops laugh fest, but they help to deepen the themes of the film, and give it both depth and breath. One of the more melancholy themes that stays dominant in the film is the deep emotional price one must pay for being a non-conformist.

The vivid imagery Jones brought to the Monty Python films serves an equally symbolic purpose here. The image of a prostitute with angel's wings flapping pitifully about a moonlit garden as she tries to escape the policeman who tackles her is an image which welds perfectly the film's sacred and profane themes and is unforgettable. And there are so many daring, in your face scenes ––the discipline scenes in the brothel; the exposure of Dotty in the john; the marvelous gift the madame gives both her father and son–– and they keep the film more surprising and fresh than most sex comedies of the 90's.

Julie Waters gives one of her wittiest, shaded, and full performances but she is only one–– the many character actors in the film are perfect in tone and work together in extraordinary ways. The film serves as a reality check about one's own up-tight attitudes about sex. (Your own squirming should be a revelation! ) American viewers need to be very much on their toes, however, because some of the funniest dialogue is rapid (with authentic accents) and often thrown away. Also helpful is to realize the slang expression `willie' does NOT refer to a dolphin, but to a guy's you know what.

I am always running into people who discovered this film on their own, and hold it high on their list of the greatest comedies. I urge you to discover it for yourself!