Public Sector
Crown Commercial Service Supplier
DPD is proud to announce it is a named supplier on the Crown Commercial Agreement Logistics, Warehousing and Supply Chain Solutions (RM6329) and can deliver to all public sector organisations through this framework agreement.
Whether it's educational materials, delicate healthcare products, office supplies, or uniforms, DPD is a carrier public sector organisations can trust, as all our customers are notified of their one-hour delivery window in advance.
DPD puts quality first with a world-class NPS of 77, a Trustpilot score of 4.5, and has topped the annual Money Saving Expert parcel delivery customer satisfaction poll nine times. Contact our experts and find out how we can help public sector organisations at publicsector@dpd.co.uk.
Key reasons to adopt DPD as your Public Sector delivery provider of choice...
- We have a range of standard services - same-day, worldwide, weekend, timed flexible, next-day, and premium.
- Our More Time Needed function puts the needs of those with mobility issues first, giving them more time to get to the door when their delivery arrives.
- DPD's international service takes the headaches out of shipping abroad.
- PIN code deliveries protect valuable parcels? For example, they form a standard part of our pharmaceutical deliveries, ensuring that important medicine reaches the right person.
- Our bespoke solutions, such as Consolidate and SwapIt, offer even more options to the public sector.
- We operate responsibly, which was recognised by Motor Transport in 2024: DPD won the Urban Operator of the Year and Customer Care Awards for its attention to sustainability and customer service.
Committed to our Public Sector
DPD UK is extremely proud to be an authorised provider of delivery services to the public sector.
DPD is part of La Poste, itself a public sector provider, giving us a unique perspective on supporting your needs. We are already delivering extensively across the UK's public sector, whether to hospitals, prisons, schools, or not-for-profit-charities and you can be assured DPD has the flexibility to cope.
Delivering continued quality of service is our key focus, and we pride ourselves on consistently providing a 99% delivery success rate, having a market-leading Net Promoter Score (NPS) of 76, and holding a continued top ranking (since 2015) in Money Saving Expert's delivery poll.
My teams and I are absolutely committed to understanding your needs and tailoring our solutions accordingly, ensuring that DPD is the delivery expert of choice for the UK's public sector.
We look forward to working with you.
Elaine Kerr
CEO DPD
Our Public Sector Experience
DID YOU KNOW?
As a Group we are owned by La Poste, a government owned, public sector based organisation, meaning we can more easily align to your challenges.
DID YOU KNOW?
Through our sister company City Sprint, our Group has a strong footprint in the public sector, delivering to meet its needs on a same-day basis.
DID YOU KNOW?
DPD already delivers to public sector organisations through partnership arrangements? Primarily to HM Prison Service, hospitals, schools, and charities.