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Bluehost tech guy Carlo did an amazing job assisting me with my website. He was fast, showed up 100% and was very efficient. Much appreciated!
I am pleased that I could do a complicated thing with chat.
I was very worried because when I tried to look at my website the other day, I was not able to open it. I was so relieved that Dhanushrao was able to fix the fatal error on my website so easily and quickly! Thank you! I won't hesitate to use this service again.
When I had technical issues today the woman on the phone was my angel she was able to resolve the problem, a very great customer service!
Very smooth and helpful customer service. Asking for help starts with a painless AI interaction, followed up by a customer service rep as needed. I find this absolutely acceptable and quick resolution by a human rep. Valuable and quick customer service is extremely important and Bluehost gets it right.
they have really good customer service!
Your support is excellent. I like your website, building is easy, and it is beautiful. The only thing I'm not happy with is that now you want to charge extra for simple help, such as a page link that was detached from my site.
Bluehost was immensely helpful in my recent experience at switching to a different platform and all the technology stuff that goes along with it. I am a writer, and not very techie. Bluehost agents were very patient with my endless stream of questions and requests for help.
Good customer service.
Agent was super patient and thorough
Bluehost have very good customer support. Everytime I love chat them they are willing and super helpful in explanation and resolving my issues.
Excellent, highly responsive and effective service! The staff member was very technical and extremely diligent resolved an issue first call first try! Refreshing, confidence inspiring professionalism.
Thank you for the quick help. My issue was resolved in minutes!
The technician was knowledgeable and courteous. My problem was quickly resolved.
Working with Harshitha Shivamallappa was great! I was surprised at how easy it was.
My representative today Pramod was super helpful, he didn't talk too much, and didn't give too many unncecessary greetings or superficial kind words, but just took care of the problem right away. Super!! Thanks you Pramod.
Erevy time I had an issue the support service was here for me and resolved it!
The man who handled my issue was thorough and resolved my issue. It had been an ongoing problem and he walked me through the resolution. We deleted extra items in storage ad upgraded my plan to handle the content. I am quite satisfied.
I have a basic website being used as a 5-page catalog. I did not pay attention to needing Malware protection thinking no one would be interested in it. I suspect BOTs are out there and it got infection. This was an expensive lesson that Malware protection is necessary. For the client's well being, it should be provided at no additional cost and you can increase the montly hosting fee by $ 20. Making it a Menu item can be misleading to those not familiar with the latest IT.
A great company very comprehensive and willing to help
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