Webdock FAQ
Can I download my server’s snapshots/backups?
Whether snapshots can be downloaded
Last updated February 8, 2026
Can I install some other OS/image on my server? Windows?
Available operating system images on Webdock
Last updated February 8, 2026
Can I run more than a single Website on a Webdock server?
Hosting multiple sites on a single server
Last updated February 8, 2026
Common questions about our DDoS Protection (Voxility)
Common questions related to our DDoS protection
Last updated March 9, 2026
Do you support cPanel? Which Control Panels do you support?
FAQ related to Control Panels
Last updated February 8, 2026
Does Webdock sell domains or 3rd-party control panel licences?
Domains and control panel licences
Last updated February 8, 2026
How do I access/use SSH or execute commands as root?
Running commands on the server with SSH
Last updated March 9, 2026
How do I enable password authentication for SSH?
Enabling password-based SSH auth
Last updated February 3, 2026
How do I Reset / Reinstall my VPS Server?
Reinstall VPS with a single click
Last updated October 16, 2025
How do I send / receive email with Webdock?
Various options for sending emails
Last updated October 16, 2025
How do I set reverse-dns for my server?
Setting reverse DNS (PTR) from the Webdock dashboard
Last updated October 16, 2025
How to topup my account with my card/debit card through Stripe?
Question related to account topups
Last updated October 16, 2025
I am having problems with SSL Certificates / Certbot
SSL and Certbot issues
Last updated October 16, 2025
I would like to add Disk Space, RAM, IP Addresses or other hardware resources to my server
Change hardware resources using custom profile builder
Last updated October 16, 2025
My Domain Registrar is asking for Nameservers (NS Records) – what do I enter?
Handling DNS
Last updated October 16, 2025
What do you use for virtualization? KVM, OpenVZ, Zen?
Webdock uses KVM virtualization (Incus hypervisor)
Last updated October 16, 2025
What does cores vs. threads mean? Why can’t I have 5 cores and 100 threads for example?
Clarification of the terms, threads and cores.
Last updated October 16, 2025
What level of support do I get for free, and how support compare to competitors?
Support scope and availability.
Last updated December 8, 2025
Why am I getting a 403 Forbidden error when visiting my Webdock Server web page?
Fixing 403 forbidden error
Last updated October 16, 2025
